Vacant job

Pharmacist at Apotea – Prescription Handling & Advisory Services

Do you want to work in a modern and digital pharmacy environment where you can focus entirely on your pharmaceutical duties? We are now combining our previous pharmacist roles and seeking pharmacists for a broad and varied position that combines prescription dispensing with advisory services and customer support via phone and email.

At Apotea, you are an important part of the pharmaceutical team and play a key role in ensuring safe and secure medication use for our customers. You interact with many customers every day – entirely without physical meetings – and become one of Apotea’s most important outward-facing representatives.

About the Role

As a pharmacist at Apotea, you have a varied workday where you switch between prescription handling, pharmaceutical checks, and customer advisory services. The work is digital and takes place in Sweden’s most modern dispensing system as well as in our customer service channels.

You handle incoming prescriptions, make pharmaceutical assessments, and check orders before dispensing. At the same time, you are available to customers who contact us with questions about their medications, dosage, side effects, interactions, restocking notes, or self-care. The advisory services are primarily conducted via phone or email and are always tailored to the customer's individual needs.

The role also involves:

• Making independent pharmaceutical decisions within the framework of current regulations.
• Collaborating closely with colleagues to resolve more complex cases.
• Contributing to maintaining high quality, patient safety, and good service in every customer interaction.

You have many customer contacts during the day, but you work in a calm office environment where the focus is on quality and pharmaceutical precision rather than sales.

Your Main Responsibilities

• Prescription dispensing and pharmaceutical checks of customer orders.
• Advising customers on prescription medicines, over-the-counter products, and self-care.
• Contact with customers via phone and email.
• Ensuring safe and secure medication use.
• Handling, for example, license and APL (Approved Product List) orders.
• Contributing to quality work and the development of the business.

To thrive and succeed in this role, we believe you:

• Are a licensed pharmacist or pharmacy technician.
• Have excellent knowledge of Swedish and can communicate in English.
• Have good computer skills.
• Have a few years of work experience (meritorious, preferably from e-commerce, pharmacy, or customer service).

As a person, you are service-oriented, responsible, and solution-focused. You are highly committed to pharmacy and health, take initiative, and are eager to learn new things. You are happy to share your knowledge and value collaboration to provide our customers with the best possible service.

Our Workplace and Culture

Apotea is characterized by a family-like culture with short decision-making paths, where we help each other across departmental boundaries. Together, we drive development and growth in a company in strong expansion. Here, you get a stimulating and enjoyable workplace where your pharmaceutical expertise truly makes a difference.

Apotea on Sveavägen

Our unit on Sveavägen near Norrtull started in autumn 2022 and is characterized by a fresh start, innovation, and collaboration. Here, pharmacists and logistics staff work closely together in modern premises. Today, we are nearly 80 people on site and continue to grow.

Location and Employment Terms

• Location: Stockholm, Sveavägen (Norrtull).
• Working hours: Daytime, Monday–Friday.
• Employment type: Permanent full-time position, with a six-month probation period.
• Other: Collective agreement, generous wellness allowance, study time, and staff discounts.

What Apotea Offers You

At Apotea, we work together towards a common goal – to make it easy and convenient for people to access their health. We are fast, solution-oriented, and like to try new things.

At Apotea, we offer an innovative and digital work environment where you have the opportunity to work with the latest technologies. We offer great opportunities for career development and a range of benefits, such as wellness allowances and staff discounts.

Our strong commitment to sustainability means that as an employee, you are part of a company that actively works to reduce its environmental impact and promote social responsibility. Sustainability work is carried out throughout the organization and focuses on three overarching areas: environmental and social aspects in the workplace and in our value chain. We strive for an equitable and inclusive world where everyone is given the same opportunities and contributes to solutions that benefit both people and the environment. Therefore, we collaborate with organizations that focus on human well-being, health, and environmental protection.

About Apotea

Apotea.se is Sweden’s largest online pharmacy. We have the largest assortment, with over 34,000 over-the-counter products and over 20,000 prescription medicines for humans and animals, and are Sweden’s most sustainable e-commerce according to the Sustainable Brand Index 2021. With fast deliveries and advisory services, we make everyday life easier for our customers. Apotea had a turnover of over 6 billion SEK in 2024 and has approximately 1,000 employees. We are located in Stockholm, Lidingö, Varberg, and Morgongåva. For more information, see apotea.se.

Apotea is an inclusive employer that values diversity. We welcome all applicants and strive to create a work environment where people of all backgrounds, genders, ages, religions, or abilities can thrive and develop.

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We hope you want to become part of us

Submit your application today. Interviews are conducted on an ongoing basis, and the position may be filled immediately. Start date by agreement.

Welcome to Apotea – where innovation meets care, and every day is an opportunity to make a difference!