Vacant job

At the Swedish Migration Agency, we work with one of the great societal challenges of our time – migration. In total, we are about 6,000 people here, and we have an unusually important job!

We are looking for a Team Leader for National Service Center 2 in Sundbyberg. Here, you will work with current societal issues influenced by what is happening in our surroundings. Issues that touch and engage. We offer a dynamic environment where continuous improvement and interaction with people are in focus.

National Service Center 2 is tasked with registering and processing applications for protection under the EU's Mass Influx Directive. We alternate between working in reception with registration and handling our own cases. We investigate both orally and in writing, and we make decisions. The work is varied and dynamic with many applicant contacts, which requires a high level of service awareness. The operations are continuously developed and adapted to meet the requirements of the assignment.

We offer a job that is truly important

There is a lot happening in our surroundings, and many people are coming to Sweden. Therefore, we need to strengthen our operations with more employees who can help in the parts of the operations where the need is greatest at the moment. Our operations are large, and over time, there may be a need for your competence in other types of cases as well, so there are many development opportunities. Regardless of where in the operations you will work, you have a significant role in contributing to the implementation of our important societal mission. Your job with us is truly important.

What does a Team Leader do?

As a Team Leader, you represent the employer and support the nearest manager in the operational management work at the unit. This means that you allocate resources, coordinate, and follow up on the team's daily work, and report continuously to the unit manager. Through a coaching approach, you guide the employees in the team.

You lead the team towards results and goal achievement and ensure that standards are followed. You drive the work of constantly improving methods and ways of working. As a Team Leader, you contribute to the unit having good conditions in the form of a developing work environment, the right competence, reasonable workload, clear goals, and good planning.

Who are you?

We are looking for you who lead and motivate others in a stable and secure way to achieve common goals. You coordinate groups, create engagement and involvement. You have good collaboration skills, are receptive, and solve conflicts in a constructive way. You distinguish between the personal and the professional. Furthermore, you see the big picture and take into account the best interests of the entire operation in actions and decisions. You weigh information quickly and judiciously and make quick decisions, despite limited information or difficult circumstances. You are calm, attentive, and have an interest in helping others.

In our work as civil servants, high demands are also placed on judgment and a high level of security and confidentiality awareness.

You who apply have

• An academic education of at least 120 credits with a legal, social science, or behavioral science focus, or other education combined with experience relevant to the role
• Good communication skills and express yourself well in speech and writing in Swedish and English

It is meritorious if you have

• Leadership training
• Experience in leading and developing groups and/or individuals
• Experience in coaching leadership
• Current experience in administrative law case handling
• Experience working in public operations
• Experience leading in change
• Experience working in reception
• Experience working with the EU's Mass Influx Directive

Information

Employment type: Permanent with an initial probationary period and a fixed-term appointment as a substitute, at the latest until 2026-12-31

Working hours: Office hours

Location: Sundbyberg

Start date: September 1, 2026, or as agreed

Employment benefits: Read about our employment benefits here.

Application

Welcome to submit your application documents no later than June 11, 2026. We receive your application via our recruitment system.

About the recruitment process

For us, it is important that all competence in the labor market is utilized. Therefore, we welcome all applicants and strive for an even gender distribution and diversity. As a government agency, we recruit based on merit and skill. At arbetsgivarverket.se, you can read more about what this means.

You do not need to attach a cover letter with your application, but we request that you answer the selection questions as clearly and thoroughly as possible so that we can make a fair assessment of your experience regarding whether you are qualified to proceed in the recruitment or not. In some recruitments, we also use tests to assess how well your skills match the position you are applying for. During a potential interview, you may also be asked questions related to security.

If you want to contact union representatives, contact details for Saco-S, Seko, and ST are found at the bottom of the page "Vacant Jobs and Interest Registration" on migrationsverket.se: Questions and answers about applying for jobs at the Swedish Migration Agency

To work at the Swedish Migration Agency, you must have the right to reside and work in Sweden on one of these grounds: Swedish citizenship (required for some positions), Nordic citizenship, EU citizenship, or permanent residence permit.

If you have protected personal data, or other information that you consider worthy of protection, you should contact [email protected] before you apply so we can tell you more about our security routines.

The Swedish Migration Agency's processing of personal data

The Swedish Migration Agency's recruitment takes place entirely in our own or contracted suppliers' regimes. We therefore ask not to receive phone calls and emails from recruitment agencies and ad sellers.