Vacant job

Mio is always looking for the best employees. Every day, we strive to create a world-class customer experience together and take new steps towards our vision – to be the largest in Sweden for furniture by 2030 and to be present in every room, in every home. We know that proud employees who enjoy their work make a difference for both colleagues and customers. Therefore, we offer a workplace where team spirit, passion, business acumen, and knowledge are our guiding stars. With clear leadership, common goals, and significant individual responsibility, we create the Mio of the future together – a place where both people and ideas can grow.

Customer Service Representative

As an employee in our customer service department, you will receive phone calls, emails, and chats from Mio's customers.

You will become part of a team with the goal of exceeding our customers' expectations! Knowledge, service, and preferably a personal touch are highly appreciated.

Your main task is to deliver world-class service and customer interaction. You will, among other things, answer questions related to sales, Mio's assortment, deliveries, and after-sales service.

We are looking for you who:

• Are service-oriented and have a good personal approach

• Have the ability to understand the customer's wishes

• Have an interest in furniture and interior design as well as an eye for color, form, and style

• Are computer literate and stress-resistant

• Enjoy collaborating but can also work independently

• Have previous experience from customer service, sales, reception, or similar roles

Working Hours:

We are open on weekdays from 09:00–18:00.

The position is 80% with an irregular schedule distributed across weekdays. There is a great opportunity for extension.

Other:

Applications are handled on a rolling basis, which means the position may be filled before the final application date.

We welcome both female and male applicants – and we welcome applicants of different ages. Experience in the form of life experience is something we value.

Mio seeks long-term commitment in our employment. We therefore hope that you, as an applicant, have a genuine interest in the role, and a desire to develop – both within customer service and in Mio's organization.

We apply a probation period with very good prospects for extended employment.

Mio is one of Sweden's leading furniture and interior design chains. Our purpose is to help everyone create their dream home – from the first apartment and through life. With inspiration, knowledge, and a strong assortment, we want to furnish and decorate Sweden. Mio is an integrated chain characterized by pride, business acumen, and passion, which we describe with the core values: team, business acumen, passion, and knowledge. For over 60 years, Mio has developed and grown together with our customers. Our journey forward is led by a clear vision: to be the largest in Sweden for furniture by 2030 and to be present in every room, in every home.