Vacant job

Are you a structured and service-oriented person who thrives in a role where you can combine administration, investigation, and customer contact? Do you want to work in a socially important operation where you take significant personal responsibility while collaborating closely with colleagues? Then this assignment might be right for you.

About the role

Perido is currently looking for a case handler for the Insurance Department at the National Board of Public Procurement (Kammarkollegiet) in Karlstad. In this role, you will work with the processing and regulation of vehicle-related cases of varying scope and complexity. You will become part of an engaged team where collaboration, quality, and professional customer service are the focus. The work is performed on-site at the office.

Your responsibilities

In the role of case handler, you will among other things work with:

• Processing and investigation of cases within the vehicle sector
• Independent assessments and decisions based on laws, regulations, and guidelines
• Regulation of compensation and administrative handling related to cases
• Contact with private individuals, authorities, and other external actors
• Collaboration with colleagues within the team to ensure efficient processes

Your qualities

To succeed in this role, we believe you are meticulous, self-reliant, and have a structured work approach. You are service-oriented and have an easy time building good relationships through professional and respectful interaction. Furthermore, you are proactive, solution-oriented, and thrive in a role where you take responsibility and drive your work forward. Since the role involves many contact surfaces, we also see that you have very strong communication and collaboration skills.

Qualifications:

• University or college degree in, for example, economics, law, or another social science-oriented education
• Experience in customer contact or case handling
• Valid driver's license (Category B)
• Very good computer literacy
• Very good proficiency in Swedish, both spoken and written

Meritorious:

• Experience in independent investigative work and decision-making based on regulations and guidelines

Scope and start date

Full-time, consultancy assignment for 6 months. Start at the end of August/beginning of September.

We help you to the next step in your career

Our vision is that everyone should enjoy and be engaged at work. With us, there is a great variety of assignments, where you can be employed directly by a company or work as a consultant via Perido. We are one of Sweden's largest consultancy firms for white-collar workers, which gives you many opportunities. As a consultant, you become an important part of our organization and contribute your skills at our clients' sites. Read more about us at Perido: https://perido.se/om-oss/ (https://perido.se/om-oss/)

You can find answers to most questions or inquiries at perido.se/vanliga-fragor/ (https://perido.se/vanliga-fragor/). If you still haven't found the answer you are looking for, you are welcome to contact us at [email protected]. Always include the job reference number 35858 in the subject line. Please note that we only accept applications through our website and that we are unable to answer how you are progressing in the process or which client company it is if omitted from the advertisement.