Vacant job

With 1,000 experts across nearly 100 units throughout the country, Falck is Sweden's most comprehensive provider of health and working life services. We offer occupational health services, crisis and employee support, organizational and leadership development, transition and career services, as well as primary care and health services for private individuals. Falck's health and working life services reach 1.2 million people across Sweden, contributing to a sustainable working and private life for all.

Do you have experience in B2B service sales and thrive on building long-term customer relationships? Do you have an interest in people's health and working environment, and enjoy working in teams to create value and results for the customer? Falck is now looking for an Account Manager based in Kiruna, Gällivare, or Luleå.

At Falck Health and Working Life, we help our customers achieve results through people. We do this by streamlining organizations, developing leaders, fostering employee engagement, and contributing to positive working environments for our customers.

As an Account Manager with us, the focus is on the long-term development of customer collaboration, with an emphasis on mastering Falck's offerings and understanding the customer's needs, presenting solutions in an interesting, engaging, and business-like manner. This means, for example, that you will present demos in digital or physical customer meetings, where you continuously answer the customer's questions.

Your responsibilities will include:

• Participating in bidding processes
• Working with the implementation of new customers
• Managing existing customers with the responsibility to develop and identify growth opportunities
• Monitoring contract compliance
• Working with marketing activities and market monitoring
• Handling other administration related to customer work, such as writing quotes

Qualifications:

• University degree or equivalent
• Experience in complex B2B service sales, preferably in similar areas such as working environment/health.
• Fluency in Swedish and English, both spoken and written.
• Strong administrative skills, and proficiency in using IT support, e.g., CRM systems.

Meritorious:

• Since we value internal development and look at our employees long-term, it is extra meritorious if you have some form of leadership experience, for example from project management, a team leader role, or previous personnel responsibility.

As a person, you are:

• Trustworthy and calm: understanding the importance of being knowledgeable about services and systems to best meet the customer's needs
• Relationship-building, sensitive, and humble with a good ability to establish and develop valuable and long-term relationships with both customers and colleagues
• Communicative, with the ability to understand both the customer's and colleagues' needs and adapt your message accordingly
• Result-oriented and goal-driven with a commitment to creating business and delivering excellent service
• A driven, energetic team player who genuinely burns for sales, customer relationships, and exceeding set goals
• Independent and takes initiative and responsibility. You can develop customer collaboration independently and identify areas for growth.

You recognize yourself in our Winning Behaviors:

• We care
• We build trust
• Together we create more value

We offer you:

• The opportunity to influence in one of Sweden's future industries in a global company with the muscle to fulfill an important societal function
• Pleasant colleagues and teamwork with other professional groups
• Interesting customers, both in the private and public sectors, and within a solid range of industries
• An exciting workplace with a huge breadth of competence guaranteeing continuous learning in a developing company with internal opportunities for growth

Other:

Permanent position starting with a 6-month probationary period. Full-time (100%). Start date by agreement. The position involves travel within Norrbotten County, so you need a driver's license and preferably access to a company car.

Are you interested? For questions, please contact Sales and Marketing Director Johan Mähler at [email protected] (mailto:[email protected])

We welcome your application by 2026-06-14. Selection and interviews are conducted continuously, so the position may be filled before the application deadline.