Vacant job

Senior Regulatory Compliance Manager

David Kennedy Recruitment is working with an innovative global Customer Experience company currently looking to hire a Senior Regulatory Compliance Manager to join their growing international team.

Position: Senior Regulatory Compliance Manager

• Location: Limassol, Cyprus
• Work model: On-site (possibility of hybrid work arrangements after passing 6-month probation period)
• Employment type: Full-time

Duties and Responsibilities

• Lead regulatory compliance activities across multiple jurisdictions including UKGC, MGA, SGA, DGA, DGOJ, GGL, AGCO, LOTBA, Brazil, Peru, and others.
• Ensure company policies, procedures, and operational processes remain aligned with local regulatory requirements.
• Manage communication with regulatory authorities, including licence applications, renewals, notifications, and complaint handling.
• Oversee recurring and ad-hoc regulatory reporting obligations.
• Conduct internal compliance audits and reviews while maintaining accurate documentation and audit trails.
• Provide regulatory and compliance guidance to internal stakeholders across Marketing, Payments, Product, Operations, and other departments.
• Monitor regulatory updates and assess potential operational and compliance impact on the business.
• Coordinate with external legal advisors and compliance consultants when required.
• Maintain internal compliance documentation and evidence to support audit readiness.
• Review and approve high-level customer complaints and regulatory complaint submissions.

Requirements

• 5+ years of experience in a regulatory compliance role within the online gambling industry.
• Strong understanding of multi-jurisdictional regulatory frameworks and compliance requirements.
• Experience communicating directly with regulatory authorities is considered a strong advantage.
• Bachelor's degree in Law, Finance, Risk Management, Business, or a related field is preferred.
• Excellent communication, presentation, and report writing skills.
• Strong organisational, analytical, and problem-solving abilities with high attention to detail.
• Ability to work independently, manage multiple priorities, and exercise sound judgement.
• High ethical standards with a methodical and professional approach.

Offer

• Attractive salary package
• Relocation support for candidates relocating from abroad
• Excellent work environment within a globally recognised iGaming organisation
• Medical insurance plan options
• Pension plan options
• Monetary vouchers for birthdays and special occasions
• Monthly lunches, corporate events, football team activities, competitions, and team gatherings
• Long-term professional growth and career development opportunities
• And many others!