Vacant job

We are looking for you who want to work as an Administrator at Frigoscandia at their facility in Jordbro. Do you have experience in an administrative and customer service role and are comfortable with systems? This could be the role for you!

Your Assignment

In the role of Administrator, you will become an important part of the administrative team where customer contact and case management are in focus. You play a key role in the daily logistics flow and are usually the first point of contact for customers and drivers. You work continuously in the company's CRM and case management systems, where you are responsible for registering, following up, and responding to incoming questions and discrepancies.

Responsibilities:

• Document and handle incoming cases in Frigoscandia's CRM System
• Be responsible for handling incoming calls and emails
• Follow up on cases and ensure feedback to the customer
• Handle and follow up on discrepancies
• Manage bookings and help the warehouse report orders
• Receive drivers at the facility and issue documents/bills of lading

You will work on-site from the facility in Jordbro, working between 7:00-16:00 Monday - Friday, with the possibility of remote work if needed.

Who are you?

We are looking for you who have experience from a previous role in service and customer service, preferably with elements of transport or logistics. You have good system familiarity, learn new systems quickly, and have very good knowledge of the Office suite.

To succeed in the role, you are flexible and adapt easily to changes. You always maintain a high level of service and work proactively to prevent and solve problems. Furthermore, you are solution-oriented, structured, and thrive in a dynamic and changing work environment with many contact surfaces.

About Frigoscandia

We at Frigoscandia are a leading player in temperature-controlled food logistics in the Nordic region. With a focus on quality, sustainability, and delivery security, we offer efficient transport and warehouse solutions that ensure an unbroken cold chain –  from producer to wholesaler, store, and consumer. Through modern terminals, nationwide transport, and engaged employees, we handle over one million shipments annually to more than 50,000 delivery points throughout Sweden.

Curious to know more?

This is a full-time consultancy assignment for four months with a possible extension. You will be employed by us at OnePartnerGroup, and you will spend your working days at the facility in Jordbro.

In the consultancy world, things often move quickly, so don't wait to submit your application as we review applications continuously, and the position may be filled before the final application date. We do not accept applications via email due to GDPR. 

If you have questions about the position or wonder what the process looks like moving forward, you are welcome to contact Ida Winther at [email protected] (mailto:[email protected]) or Josefine Blomkvist at [email protected] (mailto:[email protected]).

When you become one of us

As a consultant with us at OnePartnerGroup, you have your consultant manager who supports you in succeeding and thriving. Naturally, your employment includes collective agreements, insurance, occupational pension, union relations, and wellness benefits, because nothing is more important than you feeling secure in your employment with us. Let us become your new colleague!  

We at OnePartnerGroup work with recruitment, staffing, and education and are your best colleague in your career when you are looking for a job. With local roots in about 50 locations, from Malmö in the south to Kalix in the north, we are always close to you.

We look forward to hearing from you!