Vacant job

Customer Support / Inside Sales / Orders (40 %, 2 days/week)

Employment Type: Part-time, 40 % (2 days per week)

Location: Gothenburg

Reporting to: Mattias Gustavsson

About MG Verktyg

MG Verktyg is an established company working with tools and industrial solutions for both businesses and professional customers. We place great emphasis on service, quality, and long-term customer relationships. At our company, we work closely together in our daily operations and value orderliness, responsibility, and continuous improvement throughout the entire business.

About the Role

We are looking for a new team member to join us in customer support, inside sales, and order management. The position is part-time at 40 % and suits you if you thrive in a varied role with both administrative and practical tasks.

Responsibilities

• Warehouse, logistics, and returns handling
• Order management, follow-up, and delivery monitoring
• Retail sales
• Assistance with other operations when time permits
• Reporting deviations and suggesting improvements

Areas of Responsibility

• Warehouse
• Office
• Cataloging of customer agreements and date follow-up
• Work according to the company's environmental and quality policy and be active in continuous improvement

Authority

• Purchasing for the warehouse according to established reorder points based on previous sales
• Purchasing of materials and equipment for the office up to 5,000 SEK; above this amount, reconciliation with the manager is required

Qualifications and Merits

• Experience in customer support, inside sales, order, or warehouse work is an advantage
• Experience with Microsoft Dynamics 365 Business Central is an advantage but not a requirement
• Good administrative skills and attention to detail
• Ability to work independently and take responsibility

Personal Attributes

• Service-oriented and solution-focused
• Accurate and structured
• Flexible and helpful where needed