Vacant job

Are you driven by helping people, thrive in a busy environment, and want a role where your effort and service mindset truly make a difference? Then we have the perfect opportunity for you!

Ozoneair is one of Sweden's fastest-growing innovation companies. In a short time, we have helped over 125,000 customers get clean air in their homes with our market-leading solutions. We are now looking for an engaged and driven employee for our customer service who wants to be our voice to the outside world and grow with us.

In this role, you will have the chance to...

Work in a lively and varied role where you take significant responsibility for the customer experience. Forget monotonous days where you only sit and answer the phone – with us, the work is broad, engaging, and full of exciting problem-solving.

Your days will be filled with, among other things:

• Customer Support and Advisory: You handle incoming inquiries via phone, email, and chat, and guide our customers regarding our products and solutions.
• Problem Solving: You act proactively and solution-oriented to ensure that every customer feels heard and receives the right help.
• Variety: You move quickly between different types of customer cases and maintain continuous contact with other departments. No day is like the other, which means time flies and the work remains fun.

What we offer you

We believe you do your very best work when you feel good, appreciated, and have a really good balance between work and leisure. We offer a professional and collaborative work environment where we drive the company forward together:

• A strong salary: We offer a fixed and secure monthly salary of 28,000 – 34,000 SEK, based entirely on your previous experience.
• Private Healthcare Insurance: Your health is important to us, so you are covered by private healthcare insurance from day one.
• Unbeatable working hours: Work hours are 08:00–17:00, Monday to Friday, but on some days you have the privilege of flexing out and finishing as early as 16:00. You also completely avoid evenings, weekends, and any form of overtime.
• Great development opportunities: We are growing fast, and we want you to grow with us. For the right person, there are great opportunities for internal career advancement and taking on new exciting responsibilities in the future.

Who we think you are

To succeed in this role, we place the greatest emphasis on your personal qualities and service mindset. We are looking for someone who has a genuine interest in people, is solution-oriented, and thrives best when turning a challenge into a satisfied customer.

We would like you to:

• Be receptive, patient, and able to keep your cool even when many things are happening at once.
• Be unpretentious, positive, and quick to build trust.
• Express yourself very well in Swedish, both orally and in writing.
• Big plus: If you have worked with customer service or support previously, it is meritorious, but it is absolutely not a requirement. We ensure you receive the product training and support you need to feel confident in your role!

How to apply Send your CV and a cover letter to [email protected].