Vacant job

Build the technology of the future with Professional Galaxy AB

Professional Galaxy AB is an IT and technical consulting company providing highly specialized expertise in IT, software development, SAP, procurement, electronics, and mechanical design. We collaborate with experienced senior experts and deliver strategically valuable competence to complex and analytically demanding projects. Our focus is always on high quality, professionalism, and clear, measurable results.

We are now looking for a Service Coordinator / Junior Service Integrator

We are currently seeking a Service Coordinator / Junior Service Integrator for a consulting assignment within the manufacturing industry. You will become part of the Service Integration Office and play a central role in coordinating, monitoring, and improving IT services delivered by both internal teams and external vendors. The assignment offers a broad introduction to IT Service Management in an international environment.

About the assignment

In this role, you will work closely with service owners, vendors, and other stakeholders to ensure that IT services are delivered according to agreed processes, quality levels, and governance models. You will have the opportunity to work broadly within ITSM processes such as incident, change, problem, and request management.

Your main responsibilities:

• Support daily operations within IT Change Management, reporting, and other ITSM-related activities
• Coordinate and monitor work with external vendors and internal stakeholders
• Maintain service documentation, operational routines, and governing materials
• Contribute to service monitoring, KPIs, and continuous improvement initiatives
• Participate in operational meetings, follow-ups, and service reviews

Requirements:

• 0–5 years of experience in IT or equivalent
• Post-secondary education in IT or equivalent practical experience
• Basic understanding of ITIL (incident, change, problem, service management)
• Good communication skills in English, both verbal and written
• Structured and meticulous working style with an eye for detail
• Strong desire to learn and develop within IT Service Management

Preferred qualifications:

• Experience with ServiceNow or similar ITSM tools
• Experience working with vendors or IT operations

Other information:

• Location: Huskvarna
• Work model: On-site
• Assignment period: 2026-06-01 – 2027-05-31
• Scope: 100%
• Possibility of extension: Yes

Assignment details

• Start date: 2026-06-01
• End date: 2027-05-31
• Application deadline: 2026-05-11

Application

Are you the right person for the assignment, or do you want to recommend a strong candidate? Don't hesitate to apply today; selection and interviews are conducted on an ongoing basis.

Apply by attaching your CV (we do not want a cover letter) and answering the selection questions. The questions are based on the requirement profile, and your answers form the basis for the selection. Answering the questions is a prerequisite for the application to be considered complete.

Please note that all requirements and qualifications must be met at the time of application.

Open to all
We focus on your competence, not your other prerequisites. We are open to adapting the role or workplace to your needs.