Vacant job

The Assistance Company is the market leader in roadside assistance insurance with over 300,000 customers in Sweden and its own nationwide recovery organization. As we grow, we are now looking for inside sales representatives for our customer service department. We offer you the opportunity to join a successful company alongside engaged employees in a distinctly performance-oriented culture.

KEY RESPONSIBILITIES
As an inside sales representative, you will sell insurance policies and services to our existing customers and assist with invoice inquiries, insurance questions, and similar matters. All sales are conducted via telephone and focus on inbound calls. Your task is to deliver the best customer experience to every customer in every call.

WHO ARE WE LOOKING FOR?
We are looking for someone with high social competence, who finds it easy to build trusting relationships, enjoys working independently, is results-oriented, goal-driven, and competitive. Previous experience in service and sales is an asset for this position.

To succeed in this role, you must:

• Have a genuine interest and experience in sales, advisory services, and customer satisfaction via telephone.
• Be a flexible team player and an ambitious problem solver.
• Have good computer skills and enjoy working with the telephone as your primary tool.
• Enjoy customer contact and be able to easily adapt your approach to different customers' needs; you lead conversations in a goal-oriented manner and maintain a high customer focus.
• Thrive in a fast-paced environment.

To apply for this position, you must:

• Have good knowledge of Swedish, both spoken and written.
• As a person, you enjoy working in a fast-paced environment. You have ambitions and goals for yourself and work hard to achieve them.
• You must be a team player who enjoys being part of a positive team.
• You communicate clearly, with engagement, and in a trustworthy manner, and you have the interest, willingness, and ability to help our customers achieve the best customer experience.

WE OFFER YOU:

• Fixed salary plus performance-based bonus.
• Inspiring and engaged colleagues.
• Valuable experience in customer contact, sales, and insurance.
• Training and onboarding in insurance brokering.
• A fantastic work environment at one of Sweden's most modern workplaces; our office is located on the seventh floor of the new Prisma building with a panoramic view of the Øresund Strait.

SCOPE
Hourly contract.

WORKING HOURS
Office hours.

EMPLOYMENT TYPE
Hourly contract, approximately 50–75%.

START DATE
As soon as possible or by agreement.

LOCATION
Top floor of the Prisma building, a stone's throw from Helsingborg Central Station.

Warmly welcome with your application!
Please note that we conduct ongoing selection, so we encourage you to apply before the final application date.