Vacant job

At Lendo, they drive innovation to strengthen people's personal finances. Their values – win as a team, customer centric, always improving, and focus on execution – guide Lendo to be one of Sweden's best workplaces. Become a part of their successful team!

About the role

In the role of sales administrator at Lendo, you belong to a smaller team and report to the team leader of the department. Your main focus is to proactively assist customers with their financial situation and generate leads for cross-selling to other departments through outgoing calls, with the phone as your primary working tool.

In the event of employment, a background check will be applied as a final step in the process.

You are offered

• The opportunity to work in an expanding company with a strong brand behind it
• Regular team activities
• A wellness allowance of 4000 SEK per year and the possibility of one hour of training per week during working hours
• To take part in the activities and benefits included in the Schibsted group
• Extended experience and knowledge in banking and finance
• Hybrid work

Job responsibilities

The role involves analyzing customers' needs through outgoing phone contact and proactively offering suitable solutions within Lendo's service portfolio, with the goal of generating new business opportunities and contributing to customers' financial well-being. You will, among other things:

• Contact customers via outgoing calls for cross-selling
• Conduct needs analyses to understand the customer's financial situation
• Guide customers through the loan application process
• Follow up on incoming bids and ensure customer satisfaction
• Generate leads for other departments within Lendo
• Use Lendo's internal admin system for customer management
• Work goal-oriented with commission and sales targets

We are looking for someone who

• Has completed high school
• Possesses basic experience in telephone sales and previous experience in outbound sales
• Has good computer and system skills
• Is fluent in Swedish, both spoken and written, as contact with customers is in Swedish

It is an advantage if you have

• Knowledge of personal loans or mortgages
• Advanced ability to conduct needs analyses and provide advice

To succeed in the role, you have the following personal qualities:

• Goal-oriented, driven, and proactive
• Relationship-building and persistent
• Communicative team player

Our recruitment process

This recruitment process is handled by Academic Work, and our client's request is that all questions regarding the position are sent to Academic Work.

We apply ongoing selection and will remove the advertisement when enough candidates have reached the final stage of the recruitment process. A CV is requested upon application. We do not use cover letters as a selection method, so they do not need to be attached. The recruitment process includes two selection tests: a personality test and a cognitive ability test. The tests are a tool to find the candidate with the highest potential for the position and to promote equality, diversity, and a fair recruitment process.