Client Administrator at the Remand Prison in Växjö

The Swedish Prison and Probation Service is expanding – we are building new facilities, renovating, and adding to existing ones, and we are now looking for more employees. Our most important goal is to reduce recidivism – to break the vicious cycle. If we succeed, society will be safer and more secure for everyone. We are the authority responsible for prisons, probation, remand facilities, and client transport.

JOB DESCRIPTION

As a client administrator at the remand prison in Växjö, you will be responsible for the overall client work under the supervision of the prison inspector. The work involves making decisions by delegation, case management, monitoring the legal client process, execution checks, and client matters such as planning the execution of sentences for inmates, receiving satisfaction declarations, delivering decisions/judgments, and calculating prison time.

Your tasks as a client administrator also include disseminating information and providing methodological guidance to staff in their daily work. The assignment also includes developing and ensuring the quality of legal work at the Remand Prison in Växjö in dialogue with the prison inspector. Collaboration with other authorities frequently occurs within the framework of the assignment.

In addition to the role of client administrator, you will also be responsible for processing compensation cases (claims for damages) and developing work related to this, while also having some administrative duties such as daily mail handling, managing inmates' funds, monitoring digital mailboxes, and case management filing together with the prison's administrative officer.

QUALIFICATIONS

We are looking for someone with good administrative law knowledge and experience in handling tasks that involve both legal decisions and guidance assignments. You must be responsive to the demands of legal certainty. You are structured and self-driven in your work. In stressful situations, you maintain your composure and are stable. It is important for you to be loyal and act in accordance with decisions made, policies, and guidelines. You have a high linguistic analytical ability.

We are looking for someone who has:

• A completed upper secondary education or other education combined with work experience that the Swedish Prison and Probation Service deems relevant
• Experience in case management, decision-making, or investigative work
• The ability to express oneself well in spoken and written Swedish.
• Good administrative skills.
• Good administrative law knowledge

It is advantageous if you have:

• Completed the Swedish Prison and Probation Service's basic training.
• Previous experience as a client administrator within the Swedish Prison and Probation Service.
• Good knowledge of relevant legislation.
• Good knowledge of the Swedish Prison and Probation Service's client administrative systems.
• Good knowledge of other relevant languages in both spoken and written form

OTHER

The Swedish Prison and Probation Service has chosen to remove the personal letter and replace it with selection questions that are relevant to the position. The answers to the selection questions and your CV will form the basis for whether you qualify to proceed in the process.

To be eligible for employment within the Swedish Prison and Probation Service, you must meet high standards regarding suitability, judgment, security, and confidentiality awareness and comply with applicable laws. This means that you stand up for democratic values and the state values that apply to the operations of the Swedish Prison and Probation Service.

Some positions are classified in a security class, and a security review with a background check will be conducted before a hiring decision is made. For certain security-classified positions, Swedish citizenship is required. The Swedish Prison and Probation Service welcomes applicants with diverse backgrounds and experiences. Read more about the security review at: https://www.kriminalvarden.se/jobba-hos-oss/rekryteringsprocessen/sakerhetsprovning-vid-rekrytering/ (https://www.kriminalvarden.se/jobba-hos-oss/rekryteringsprocessen/sakerhetsprovning-vid-rekrytering/)

The position may involve military placement within the Swedish Prison and Probation Service. Read more about military placement at: https://www.kriminalvarden.se/jobba-hos-oss/rekryteringsprocessen/krigsplacering/ (https://www.kriminalvarden.se/jobba-hos-oss/rekryteringsprocessen/krigsplacering/)

Individual salary setting applies.

Probationary employment may be applied.

The Swedish Prison and Probation Service strives for a balanced gender distribution and increased diversity.

To submit your application, click on the application link in the advertisement. Questions about how to apply and submit your CV should be directed to Visma Recruit. Questions about specific jobs will be answered by the contact person specified in the advertisement.

We kindly but firmly request no direct contact with staffing and recruitment companies or sellers of recruitment ads. The Swedish Prison and Probation Service has contracted agreements.