Vacant job

At Konecranes, we recognize that a great customer experience is created by our employees. Everything we do, we do with passion and commitment. We believe that diversity contributes to the company's success and is the foundation of our growth. We welcome different backgrounds and skills that enrich our community, and we promote a place where we ALL can be ourselves. That is what makes Konecranes a unique place to work.

About the job

We are now looking for someone who wants to work this summer and support our aftermarket team with the administration of quality issues. We sell spare parts globally and work with customers all over the world. When something does not go as planned in a delivery, it is important that we handle the case in a structured, quick, and professional manner.

You will be part of a team that works closely with customer service, order function, and warehouse, focusing on creating order, following up deviations, and contributing to continuous improvements.

In the role, you will among other things:

• register quality issues in the business system
• monitor cases and update and communicate with customers together with the order function
• administer internal communication regarding deviations
• participate in the daily management of deliveries and returns
• update and improve article data in SAP
• register and update customer accesses as needed

With us, you will get a developing summer job with support from experienced colleagues and a good insight into how aftermarket and customer management works in an international business.

Qualifications

We are looking for someone who wants to work full-time during the summer and who is curious to learn more about quality, customer issues, and administration.

You work in a structured manner and find it easy to create order in information and follow-up. You are communicative, responsible, and enjoy collaborating with multiple functions.

Meritorious for the role is:

• ongoing studies in, for example, economics, engineering, logistics, or similar
• previous experience in administrative work or customer service

Requirements for the role are:

• good communication skills
• good computer skills
• good understanding of Swedish and English in speech and writing

Other information

We process applications continuously, so please send your application as soon as possible, but no later than March 29. The position may be filled earlier than the last application date.

The position is full-time during weeks 22–35, exact times according to agreement.

The location is Markaryd.

Contact

If you have questions regarding the role, please contact the recruiting manager Oliver Milovanovic at [email protected]

Konecranes moves what matters. Konecranes is a global leader in material handling solutions, with a broad customer base from various industries. We consistently set the benchmark in the industry, from daily improvements to breakthrough innovations, through our knowledge that there is always a safer, more productive, and more sustainable way. Therefore, Konecranes, with its approximately 16,000+ employees in over 50 countries, is trusted every day to lift, handle, and move what the world needs.

Konecranes ensures that all employees and job applicants are treated fairly in an environment free from all types of discrimination.