Vacant job

Tingstad supplies the Nordic B2B market with consumables, workwear, and equipment. We are a family-owned company with headquarters and logistics center in Gothenburg, with sales offices in various locations in the Nordic region. In 2024, we had a turnover of 3.6 billion SEK and approximately 500 employees. We offer our customers 120,000 products, and our range is constantly growing to meet our customers' needs.

Read more here: https://www.tingstad.com/se-sv/om-oss (https://www.tingstad.com/se-sv/om-oss)

As an IT support employee, you will be an important part of Tingstad's first line support. You are the first contact for internal users and play a central role in creating a smooth and positive IT experience within the organization.

You will handle cases via phone and ticketing system and support users both at the headquarters and at other locations within the group. The role is varied and developing – no day is the same.

Examples of tasks:

• Handle incoming cases via phone and ticketing system

• Troubleshoot computers, phones, and peripherals

• Support for networks and software

• Install and configure workstations

• Ensure quick and professional feedback to users

• Document solutions and contribute to improved routines

You will be part of a smaller IT team responsible for the entire group's IT environment and working closely with the business.

You are a person who spreads positive energy and genuinely enjoys helping others. You are service-oriented, pedagogical, and have an easy time building trust in dialogue with users at various levels in the organization.

You are structured in your work approach, enjoy taking responsibility, and have a natural drive to solve problems all the way. At the same time, you are curious and want to continue developing within IT.

Requirements:

• Experience working in IT support or service desk

• Fluent in Swedish and English, both spoken and written

Meritorious:

• Experience with the business system Jeeves

• Experience from trade, logistics, or similar operations

Does the position sound interesting? Welcome with your application via effektiv.se. Interviews will be conducted on an ongoing basis. If you want to know more about the position, please contact Markus Nordbring at [email protected] (mailto:[email protected])

Effektiv is the innovative and personal company in recruitment, staffing, coaching, matching & interim. The sports roots and team spirit characterize the company, as we work in teams in our staffing and recruitment processes, and sponsoring sports associations is a significant part.

To you as a candidate, we want to give that little extra, with a good experience throughout the recruitment process, which our award as Recruitment Company of the Year is a testament to. Effektiv's values are Happy, Explorative, Long-term, and Driven. Together, they form the initials GULD. Effektiv wants to achieve gold with its candidates, consultants, clients, and partners every day.

This is a direct recruitment, which means that Effektiv is responsible for the recruitment process, and you will be employed directly by the client company.

IT support, First Line Support, technical support, helpdesk, support specialist