About the Workplace

Sussa vårdstöd is part of Sussa collaboration, a collaborative organization where nine regions work together to contribute to Swedish healthcare achieving the goals of the government's vision for e-health.

The collaboration between the nine regions is unique, and nearly 55,000 healthcare employees work in the new healthcare information support. In other words, you will have a meaningful job with the opportunity to make a difference where it is truly needed.

The staffing for this role is done within Sussa vårdstöd, and the selection will therefore consist of applicants from all nine Sussa regions. You will be employed in your home region but work directed towards Sussa vårdstöd.

For more information about Sussa vårdstöd, read here (https://regionsormland.se/halsa-vard/sussa-samverkan/sussa-vardstod/).

About the Position

As a Technical Coordinator for Change and Release Management, you represent nine regions through our joint management object Sussa vårdstöd. You are primarily responsible for the ITIL processes Change and Release and also lead the corresponding forums with the regions. The assignment also includes participating in and representing Sussa vårdstöd in ITIL forums with Cambio. The role is supervised by the IT Manager of Sussa vårdstöd.

The assignment primarily involves:

Managing and refining the ITIL processes Change Management and Release Management and collaborating and working with other ITIL processes.
Monitoring deviations in the process flow and preparing proposals for improvement activities.
Acting as the coordinating contact for the supplier's and regions' Change Managers or Release Managers.
Coordinating and leading forums and activities with the regions related to the ITIL processes Change Management and Release Management.

In addition to managing and refining the ITIL processes Change Management and Release Management, you will also work as a technical coordinator together with other technical roles within Sussa vårdstöd. As such, you will coordinate and investigate technical needs and questions between the regions, Sussa vårdstöd, and Cambio. The role also involves supporting other roles connected to Sussa vårdstöd.

The position is full-time, and the role also includes participating in various forums and activities, based on the scope of the role and your expertise.

About You

We are looking for someone with relevant education in the IT field or equivalent knowledge assessed by the employer. We prefer that you have certification within the ITIL framework.

To succeed in this role, you should:

Have knowledge of the ITIL framework.
Have good IT technical skills.
Be able to read, understand, and interpret technical documentation.

Preferred qualifications include:

Experience working within the healthcare organization.
Knowledge of pm3.
Understanding of healthcare operations and user perspectives.
Experience working with and developing processes within ITIL.
Previously worked with Change and Release processes.
Experience leading, coordinating, and collaborating within large organizations and with suppliers.
Good knowledge of IT security, technical solutions, integrations, and infrastructure.

As a person, you are structured, results-oriented, and enjoy working both independently and with others. You are clear in your communication and, from a holistic perspective, like to take your own initiatives to achieve set goals. You should be able to express yourself well in both spoken and written Swedish; meetings and some documentation may be in English.

We warmly welcome your application!

Contact Person Sussa vårdstöd:

If you have questions about the position, please contact Robert Törmä, IT Manager Sussa vårdstöd at [email protected] (mailto:[email protected]), phone 070-379 82 18, and the contact person for this role in Region Halland, Rabi Salim, at [email protected] (mailto:[email protected]), 070-3069217.

Our Offer

It is important to us that you enjoy and develop in your work. Read more about what Region Halland can offer you as an employee in IT and digitalization here (https://www.regionhalland.se/jobb-och-karriar/att-jobba-hos-oss/vara-yrken/it-och-digitalisering).

About Region Halland

Region Halland is for everyone who lives and works here in Halland. We have over 8,000 employees in 370 different professions, all working to provide good healthcare and promote growth and development. We also manage public transport in Halland and address issues in areas such as business, culture, and education. Our vision is "Halland - the best place to live," meaning we aim for Halland to be the best place to live, study, work, and run a business. We have come a long way, and we welcome you to join us on our journey! here (https://www.regionhalland.se/om-region-halland/).

The pursuit of equality, diversity, and equal conditions is both a quality issue and an obvious part of Region Halland's values.

Region Halland places all permanent employees in a state of readiness for military service.

To Staffing and Recruitment Companies and Salespeople:

We kindly but firmly decline direct contact with staffing and recruitment companies as well as salespeople of additional job advertisements. Region Halland has contracted agreements.