About the Role

As a Parts Order Manager, you are a key player in the interface between operations, dealers, and logistics. The role involves ownership of order processes and a clear responsibility to drive issues forward – even when systems are complex and the pace is high.

This is a role for someone who wants to take clear responsibility in a business-critical function. Here, you work closely with dealers and the supply chain with a direct impact on delivery precision, customer satisfaction, and business results. We are looking for someone with 1-3 years of experience in the field who can start as soon as possible.

This is a long-term assignment of at least 12 months through us at Maxitech, with the possibility of employment with the client in the long run.

You Offer

A changing environment where no two days are alike
The opportunity to work in an international team focused on innovation, sustainability, and digitalization
A developing role where your efforts directly contribute to increased machine availability and customer satisfaction
A generous skills development budget that you can use to enhance your skills

Responsibilities

Take full responsibility for parts order and logistics issues towards dealers
Ensure that order flows work efficiently in multiple parallel systems
Drive backorder recovery activities and minimize disruptions in the supply chain
Work cross-functionally throughout the supply chain
Strengthen dealers' capabilities through training and clear process management
Identify areas for improvement and actively drive change

The role combines operational execution with improvement work. It requires the ability to handle both repetitive tasks and more complex situations where analysis and decisions need to be made quickly.

Your Profile

Requirements:

At least 3 years of higher education, preferably technical or engineering-oriented
1-3 years of relevant work experience
Good system familiarity and experience working in complex IT environments
Fluent in Swedish and English, both spoken and written
Very good writing skills
MS 365, Power BI, Copilot, or similar tools
Ability to drive activities independently

Meritorious:

Experience in logistics, preferably in after-sales
Experience in international customer support
Interest in digitalization, automation, and AI
Driving license B
It is an advantage if you have experience from technical operations, such as construction equipment, mining, production, or logistics, where understanding machine environments and dealer networks is important

We see you as a person who enjoys working in a team with close collaboration. You are confident in dialogue with both internal and external stakeholders. You have an inner drive and an interest in digitalization. As a person, you are also solution-oriented and service-minded.