Operations Coordinator within the Ambulance Healthcare Administration

Are you solution-oriented with good communication skills and do you want to make a real difference in a socially important organization? Then the position of operations coordinator within the ambulance healthcare administration might be for you.

About the Role

Our operations center has a strategic responsibility to ensure the daily operations based on current needs and conditions. The work is both operational in real-time and involves long-term planning to create stability and predictability in the organization. The operations center is a central part of the organization and is staffed by operations coordinators.

In the role of operations coordinator, you, together with managers and other functions, are responsible for ensuring that the region's pre-hospital resources are always staffed with the right competence. You are an important support for employees within the ambulance service and other functions regarding issues related to daily operations.

The operations center is staffed 24/7, all year round — which means work during the day, evening, night, and weekends.

You will work both independently and together with colleagues, based at the ambulance healthcare administration's headquarters in Årsta. In your role, you will closely collaborate with personnel coordinators responsible for long-term scheduling at the ambulance stations in Region Stockholm.

Your Responsibilities Include:

• Ensuring efficient resource utilization of both personnel and vehicles
• Ongoing monitoring and follow-up of daily operations
• Receiving and handling internal and external matters that come into the ambulance healthcare administration.
• Staffing during acute short-term absences by booking replacements in a cost-effective manner and in accordance with laws and collective agreements
• Following up on overtime and ensuring compliance with daily and weekly rest periods
• Being first-line support for our systems, such as Rakel and FRAPP

You will work closely with the operational coordinator, personnel coordinators at the ambulance stations, and other functions within the organization.

To Succeed in This Role, We See That You Have:

• At least a high school education
• Experience from pre-hospital care or other health and medical care and/or experience from communication and staffing functions
• Experience working with personnel and payroll systems
• Knowledge of laws, regulations, and agreements within personnel and payroll administration as well as other HR areas
• Very good ability to express yourself in Swedish, both verbally and in writing
• Good system familiarity and comfort with digital tools such as the Office suite and email

We Also Value Personal Qualities Such As:

• Professional and service-oriented approach
• Strong collaborative skills
• Excellent communication skills
• High degree of solution orientation
• Good ability to see the big picture and make well-balanced decisions

Employment Type

Fixed-term employment during the summer of 2026, starting as agreed.

Location

Ambulance Healthcare Administration's headquarters in Årsta

Other

The role is security classified and a background check will be conducted prior to employment. Selection is ongoing — submit your application today to increase your chances, as recruitment may occur before the application deadline.

We look forward to your application!

Have Questions?

Contact:

• Malin Åberg, [email protected] (mailto:[email protected])
  Acting Operations Manager, Operations Center
• Hugo Wärmé, [email protected] (mailto:[email protected])
  Acting Operations Manager, Operations Center/VO North
• Bodil Öst, [email protected] (mailto:[email protected])
  Unit Manager, Operations Center

About the Ambulance Healthcare Administration

The Ambulance Healthcare Administration is responsible for ambulance care in Region Stockholm and performs both emergency assignments via 112 and specialized care assignments such as intensive care ambulances and psychiatric ambulances. We provide care where people are located and during transport, in close collaboration with other healthcare actors. Through education, research, and continuous development, we contribute to a safe and modern ambulance care throughout the region.

Visit our website (https://ambulanssjukvard.regionstockholm.se/)

Feel free to follow us on social media!

• Facebook (https://www.facebook.com/AISAB.nu/)
• Instagram (https://www.instagram.com/aisab_ambulanssjukvarden/)
• LinkedIn (https://www.linkedin.com/company/27056850)

Applying for a Job in Region Stockholm

We strive for gender equality and equity in our workplace and welcome applicants from diverse backgrounds and circumstances.

We only accept applications via this system. Apply by clicking the “Apply” button. Applications by mail or email will not be considered. We kindly request no direct contact with staffing and recruitment companies or sellers of additional job advertisements.

Our recruitment system cannot handle anonymous applications or applicants with protected personal data. If you have protected personal data, please contact the contact person specified in the advertisement. Your application will then be handled outside the recruitment system. You should also be careful about what information you provide in your application and only include information that is relevant to the current position.

Region Stockholm is responsible for healthcare, public transport, regional development, and contributes to cultural life. Every day, around the clock. In the country's fastest-growing region. Together we create Europe's most attractive metropolitan region.

Visit our job page (https://www.regionstockholm.se/jobb)