IT Support in Kungsbacka

We are looking for someone who wants to provide technical support and help users solve problems with computers, software, and networks in a professional and friendly environment at our client in Kungsbacka!

About the Role

You will be responsible for 1st line IT support for both students and employees at the client in Kungsbacka. As IT support, your task will be to quickly resolve technical issues and minimize downtime while creating a positive experience for users. You will primarily work in a Microsoft environment with Windows and Microsoft 365, and also provide basic support, troubleshooting, and repair of printers and AV equipment.

On-site support through customer reception at the school, providing direct assistance with IT-related questions and problems.

Support via phone, remote control, and ticket management system, as well as on-site when needed in other operations.

Personal Qualities

We see that you have a professional and friendly demeanor, where you build trust and security with users even in stressful situations. You are pedagogical and have an easy time explaining technical solutions in an understandable way. Your helpfulness and service mindset make users feel seen and heard, contributing to a positive experience and increased customer satisfaction.

Practical Requirements

• Experience in IT support, preferably in a Microsoft environment.
• Good knowledge of Windows and Microsoft 365.
• Ability to work with remote control, phone, and ticket management.
• Basic knowledge of troubleshooting printers and AV equipment.
• Flexibility to work both on-site and remotely as needed.
• Fluent language skills in Swedish and English.
• Driver's license B.

The assignment's working hours are scheduled Monday to Friday from 08:00 to 17:00. The assignment is expected to start as soon as possible and will last until 2027-05-31, with the possibility of extension.

About Akkodis

Akkodis delivers a wide range of services and expertise in IT and Engineering. Our services are characterized by speed, simplicity, and quality.

At Akkodis, we believe that you must go beyond the possible to achieve the incredible. When it comes to a career at Akkodis, you are in the driver's seat. We take pride in a culture of trust where you have the authority to make your own decisions and receive the support you need to reach your ambitions. As a consultant, you are our top priority, and when you need us, we are there for you.

By becoming our colleague, your daily life as a consultant will be varied with assignments in different projects across various industries, systems, and environments. Your experience bank will grow along with your social and professional network. As a consultant, you are covered by collective agreements, insurance, occupational health care, wellness benefits, and discounts on gym memberships. To learn from each other, we regularly organize social activities.

We are a diverse team of 50,000 engineers and digital experts operating in 30 countries and look forward to welcoming you to our ranks.

Does this sound interesting? Apply to us as soon as possible! Our assignments come in continuously, and therefore we appreciate proactive applications.

If you have questions about the position, please contact the responsible consultant manager Alisha Milikic at [email protected] (mailto:[email protected])