IT Support Technician Wanted

Do you want to work closely with the business and be the one who ensures that technology works when it is needed the most? We are now looking for an IT Support Technician who enjoys a practical, social, and varied role. Here, you will be an important part of a team that together creates a modern, stable, and user-friendly IT environment.

Your Daily Role

As an IT Support Technician, you will be the person users turn to when technology is not working - and the one who ensures they are quickly back up and running. You will work practically with clients, peripherals, and software, and you will be involved in the entire process: from installation to troubleshooting and follow-up. Your contribution is immediately noticeable and contributes to a stable and secure IT environment.

You will work with:

• Providing on-site support and assisting users with everything from login issues to application support
• Installing, configuring, and deploying computers, monitors, meeting room equipment, printers, and other client devices
• Troubleshooting and resolving software and hardware issues, such as network connections, tools, peripherals, and operating systems
• Managing permissions, accounts, and passwords via AD, O365, or other identity systems
• Performing reinstallations, backup/restore, and other actions during incidents
• Documenting cases, recording actions, and ensuring good case management
• Replacing, registering, and delivering equipment such as client computers, mobiles, and accessories
• Participating in ongoing improvement work and contributing to enhancing user experience over time

Who Are You?

You are a person who thrives in a role where technology and service meet. You enjoy troubleshooting, guiding users, and creating smooth working days for others. Adapting quickly, taking responsibility, and solving problems with a calm and pedagogical approach comes naturally to you. You are curious about the development of technology and structured enough to keep things organized even when the workday moves at a fast pace.

We believe you have:

• At least 1 year of experience as an IT Support Technician, Service Desk Technician, or a similar support role
• Experience working with client computers, peripherals, and standard hardware
• Experience with ticketing systems (e.g., ServiceNow, Jira, TopDesk, or similar)
• The ability to communicate clearly and professionally in both Swedish and English

About Experis

Experis is a leading global consulting company in IT/Tech with over 600 consultants on assignments in Sweden and 22,000 consultants around the world. Through Experis, you gain access to a wide variety of exciting assignments with our interesting clients in both the private and public sectors. You can take on assignments through your own company or as a permanent employee consultant. At Experis, you become part of a team and gain access to a broad network of colleagues within your area of expertise.

At Experis, you will have a personal consultant manager and continuous professional development so that you can stay up to date with new technology. Experis, which is part of ManpowerGroup, has a long-term sustainability effort (Working to change the world - ESG strategy) aimed at helping to solve the skills shortage in IT resources.

We at Experis are a values-driven company, and everything we do is permeated by our values: People, Knowledge, and Innovation.

What Can We Offer You?

At Experis, we take pride in our consultants and together we find the right challenges for you. We have high expectations of you, but in return, we offer you good development and career opportunities. In addition to the opportunity to develop your skills on exciting assignments, you will be offered a probationary employment according to collective agreements, a competitive monthly salary, regulated vacation and vacation pay, wellness benefits, occupational pension and insurance, as well as many other benefits - just as it should be.

Does this sound like the right role for you? Contact us today and become part of Experis - where your IT career takes the next step!

Additional Information

When you submit your application to us, we will review it and assess whether your profile matches our needs. We will then invite you to a dialogue with one of our Talent Acquisition Specialists if you have a matching profile. Regardless of how the process unfolds, you will always receive feedback.

We look forward to hearing from you!