Vacant job

Every year, the Swedish Social Insurance Agency makes 21 million decisions that affect people's lives and society as a whole. We disburse approximately 260 billion SEK each year. These are everyone's tax funds that we manage. It is a great responsibility. Therefore, we delve into every case, follow laws and regulations, inform and guide, care and show consideration. This is a job for you who want to take responsibility. Welcome to the Swedish Social Insurance Agency.

On behalf of your local management, you contribute to ensuring that those responsible for processing individual cases in social insurance have the right competence to meet customers' needs. In doing so, you help customers gain an overview, control, and security in all contacts with the Swedish Social Insurance Agency, so they can assert their rights and fulfill their obligations. In collaboration with local management and support functions, you actively participate in the development of overall quality in the application of social insurance.

Coaching, Development, and Collaboration
As a specialist, you provide advice and support to caseworkers/investigators regarding insurance interpretation and current processing processes. By coaching caseworkers/investigators, you contribute to ensuring they have the right competence to meet the needs of applicants and insured persons. You actively contribute to creating a workplace learning climate and identify the overall competence needs and initiate possible development paths. As an employee of the Swedish Social Insurance Agency, you have a high awareness of security since the agency deals with confidential information. Your work includes contributing to changes and developments in processes, and you play an important role in implementing regulatory and process changes. Your assignment also includes supporting unit managers with follow-up on quality in processing and being a support to the local management team on matters related to your area of expertise. As a specialist in the Department of Children and Families, you are part of a team of nine specialists and also have close collaboration with the insurance medical advisors. The position involves handling confidential information, which places high demands on proper management. Therefore, it is important that you, who will work with us, have a high awareness of security.

This is a job for you who want to take responsibility.

We are looking for someone who

• has a university degree or experiences and qualifications that can be deemed equivalent
• has specialist competence and expertise (or processing knowledge) in Parental Insurance
• has a coaching approach
• can understand and analyze complex issues
• acts on their own initiative and takes responsibility for achieving good results
• has good communication skills, both orally and in writing
• is confident and trustworthy, even in stressful situations
• collaborates effectively with others to achieve common goals.

It is meritorious if you have

• in-depth knowledge of social insurance, administrative law, and public access and confidentiality
• good knowledge in at least one of the Swedish Social Insurance Agency's benefit areas, preferably in Parental Insurance
• good knowledge in at least one of the Swedish Social Insurance Agency's benefit areas, preferably in Parental Insurance for Children and Families
• experience in mentoring new employees
• experience in quality assurance of cases within Parental Insurance
• good knowledge of the Swedish Social Insurance Agency's website/self-service services and the agency's organization
• experience in taking personal responsibility and independently distributing work based on the needs of the organization

We place great importance on your personal qualities.

Other
Temporary position, full-time, with an estimated start date of May 2, 2026. The temporary position extends until January 31, 2027. In accordance with the Swedish Social Insurance Agency's security guidelines, background checks will be conducted in this recruitment. There is an opportunity for remote work if the job allows. Place of employment: Uppsala.

Would you like to know more about the Swedish Social Insurance Agency as an employer? Visit fk.se/jobbahososs (https://fk.se/jobbahososs)

Contact persons
Manager: Susanna Wollter, 010-111 98 59, Åsa Hellman 010-116 26 75 (for questions about the position). HR specialist: Denise Marica, [email protected], 010-113 45 12 (for questions about the recruitment process). ST: Therese Plantin, 010-119 22 35, Saco-S: Daria Memetovic, 010-118 40 78, Seko: Johanna Grundström, 010-115 30 44.

Application
Welcome with your application by February 21, 2026. Please upload your diplomas, grades, and certificates along with your application.

If you have protected personal information or no access to Bank-ID, please call the HR specialist named in the ad for assistance in submitting your application.

In everything we do, we will act based on the principle of the equal value of all people, legal security, and good service.