Vacant job

As an Account Manager at 2Secure, you will have overall responsibility for both new and existing customers and the opportunity to drive business that makes a real difference in complex and security-sensitive environments. Here, you combine business acumen with advisory skills and build sustainable customer relationships over time, with room to grow into a more senior role.

Location: Gothenburg.

Employment Type: Permanent, full-time

About the Role

As an Account Manager, you play a key role in our customer relationships and business development. You develop and nurture customer collaborations with a focus on quality, business value, and long-term sustainability. The role includes both new customer acquisition and further development of existing customers, where you independently drive the entire sales process, from initial contact to follow-up and renewal.

You work closely with internal specialists and delivery teams and have a structured, goal-oriented approach with clear follow-up and reporting. You will also work with strategically important customers and actively contribute to their continued development and growth.

Your responsibilities include:

• Being responsible for new customer sales through prospecting, meeting scheduling, and closing deals.
• Developing existing customers through advisory, relationship building, and upselling.
• Driving the sales process from initial contact to contract and ongoing follow-up.
• Being the primary contact person for the customer and ensuring high delivery quality in collaboration with internal teams.
• Identifying business opportunities and developing customer-specific solutions.
• Working systematically with customer success, including onboarding new customers and continuous development of collaborations.
• Documenting and following up on activities and deals in the CRM system.
• Contributing customer insights that strengthen our business and offering development.
• Representing 2Secure in relevant networks, meetings, and events.

Your Profile

We are looking for someone who has:

• At least 3 years of experience in qualified B2B sales or account management.
• Experience in consultative selling and building long-term customer relationships.
• Good experience working with CRM systems and structured follow-up.
• Very good knowledge of the Office suite.
• Fluent in Swedish and English, both spoken and written.

It is a plus if you have experience in:

• Larger or strategically important customers.
• Sales to the public sector and/or work with procurement.
• The security industry, personnel security, or other regulated and security-sensitive environments.

Personal Attributes

As a person, you are relationship-building and trustworthy, with a businesslike and structured approach. You are confident in dialogue with larger organizations and have the endurance for longer and more complex decision-making processes.

You communicate clearly, act with high integrity, and have good judgment. You also understand the importance of quality and trust in security-sensitive contexts.

You share our core values: proactivity, competence, and reliability.

Other Information

• Travel within the Gothenburg region is a natural part of the job.
• You report to the sales manager of the business area.
• A background check will be conducted before employment.
• Security clearance and possible placement in a security class may be relevant.

Application

Does this sound like the right challenge for you? Submit your application today, as selection and interviews are ongoing.

If you have any questions about the position, please contact our sales manager Niclas Hedefalk at email: [email protected]

We look forward to hearing from you!

About 2Secure

2Secure is a consulting company specializing in security, risk, and crisis management. Since our inception in 2006, we have been an innovative full-service provider of qualified security services. With offices in Stockholm, Gothenburg, Lund, and Karlstad and over 120 employees, we are a dedicated and growing team driven by making a difference.