Vacant job

🌿 Medical Operations Manager at Din Psykolog

Din Psykolog is a growing digital healthcare provider with the vision of offering accessible and high-quality psychological treatment as a natural part of primary care. We are currently in a phase of scaling up our operations – and we are looking for a Medical Operations Manager who wants to take overall responsibility for the daily operations of our psychology organization.

This is a role for you who is confident in your leadership, enjoys structure, and gains energy from creating order, stability, and functioning processes in a personnel-intensive operation.

💡 About the role

As Medical Operations Manager, you will be responsible for the operational management of our care services. You will lead 4–5 Clinician Managers who in turn are responsible for approximately 90+ psychologists and psychotherapists. The focus is on translating decisions and priorities into a functioning everyday life, stable delivery, and a good working environment.

You will work with:

• Leading and supporting Clinician Managers in personnel issues, working environment, and daily operations
• Ensuring effective scheduling, capacity planning, and staffing
• Managing the entire employee journey from onboarding to offboarding.
• Handling HR issues related to employment forms, contracts, absences, and terminations
• Monitoring and reporting KPIs related to operations, availability, and productivity
• Evaluating and developing HR, scheduling, and personnel systems
• Driving improvement initiatives that simplify everyday life for both managers and therapists

🌱 Who we are looking for

We are looking for a confident, self-driven, and trust-building leader who thrives in operational roles with significant responsibility. You are accustomed to working in personnel-intensive environments and feel comfortable making decisions, prioritizing, and driving your area forward. You build relationships through presence, clarity, and consistency – and you are comfortable both supporting and setting demands.

We believe you have:

• At least 2-3 years of formal management experience
• A background in personnel-intensive operations
• Good familiarity with HR issues and basic Swedish labor law
• Experience in scheduling, resource planning, or similar operational management
• Good system skills and an interest in processes, structure, and data
• Fluent Swedish and English in both speech and writing
• Experience from organizations in change or growth is considered an advantage
• A background in healthcare is not a requirement - relevant leadership experience can be gained in various industries

💛 Why Din Psykolog?

Din Psykolog is a growing company with high ambitions and a clear mission: to make psychological care more accessible and sustainable. With us, you will have a central and responsible role where your work is noticed – every day.

You will be part of a close-knit head office of about 20 people, where we meet at the office in Stockholm two days a week and work closely across functions. We value accountability, independence, and the ability to make things happen – while also giving each other great trust.

Does this sound like the right next step for you?

Warm welcome with your application – we look forward to hearing from you!