Vacant job

Do you want to work at the heart of our destination and be the one who creates a warm welcome for all our guests? As a Receptionist at First Camp, you will have a varied and service-oriented role where you are the face of the company and an important part of the guests' overall experience. Here, you combine service, administration, and retail work – in a business that is constantly evolving and where no day is like the other.

First Camp is Northern Europe's leading camping company with over 70 destinations in Sweden, Denmark, Norway, Finland, and Germany. We are on a strong growth journey and have developed from approximately 100 million SEK in revenue in 2016 to over 1 billion SEK in just a few years – thanks to both expansion and acquisitions.

With over 2,500 employees, we work together towards a common vision: to create the world's leading camping chain and deliver memorable experiences for our guests – every day.

As a Receptionist, you are a central part of the destination's daily operations. You are often the first person the guest meets – and the last to say goodbye – and your approach makes a significant difference to the overall experience.

The role combines customer contact, administration, and sales, while you closely collaborate with colleagues in both reception, retail, and other departments. It is a varied and social role where you help create order, comfort, and safety in guest interactions.

Your responsibilities include:

• Welcoming guests during check-in and check-out and providing service with warmth and care.

• Managing bookings, payments, and guest communication in our internal systems.

• Providing practical information about the destination's facilities, activities, and local area.

• Working in retail with cash handling, upselling, and restocking.

• Supporting other departments as needed to enhance the overall guest experience.

• Contributing to a good collaboration, job satisfaction, and a positive environment for both guests and colleagues.

The role suits you if you enjoy meeting people, solving problems, and creating structure – even when the pace is high.

We are looking for a service-oriented and engaged person who thrives in a role where you meet many different people and provide top-class service. You have a professional and warm demeanor and feel confident communicating with guests in various situations.

To succeed in the role, we see that you have:

• Experience in service work, preferably in a reception, retail, or similar environment.

• Good communication skills and confidence in meeting guests both verbally and in writing.

• Familiarity with working in systems and a good understanding of IT.

• The ability to create structure, maintain order, and work efficiently even when many things are happening at once.

• Good knowledge of Swedish and English.

It is advantageous to have:

• Experience with booking systems or cash systems.

• Experience from hotels, camping, or another service-intensive industry.

As a person, you are positive, professional, and solution-oriented. You contribute to a warm and helpful work environment, motivate colleagues, and take pride in delivering service that truly makes a difference.

With us, you will be part of an ambitious company with both heart and drive. The role may vary depending on the area, but what is common is that you become part of a team that helps each other, shares knowledge, and has a close relationship between responsibility and community.

Our shared values guide our daily actions:

We Care – We work together with care for the guest, the employee, and the planet. We create an open and supportive environment where we challenge each other, learn from mistakes, and celebrate successes.

We Have Fun – By being ourselves and having fun together, we create a welcoming atmosphere for everyone we meet. Together, we create wonderful memories for our teams, colleagues, and guests.

We Simplify – Drive, along with the desire to learn, means that we constantly improve and develop how we work. We make it easy for each other – it should be easy to do the right thing for both colleagues and our guests.

We Deliver Results – We focus in everything we do on creating results for our guests, colleagues, and the entire company. The goals are set high, and we succeed best when we use both heart and brain.

We offer a workplace with good opportunities for development and caring colleagues who share wisdom and laughter. Together, we want to continue our success story and grow with more stars who want to be part of building our future.

The position is a permanent part-time employment of 25% and is covered by a collective agreement with an initial probationary period. Salary and conditions according to agreement.

Selection and interviews are ongoing, so do not wait to submit your application if this sounds like the right opportunity for you.

We work competency-based in our recruitment and focus on finding the person who best matches the job requirements. For final candidates in the process, extracts from the criminal record may be requested.

As a first step in our selection process, you may be required to complete recruitment tests that help us ensure a fair and accurate match.