Development Leader for Operational Support

The position is located within the Integration and Labor Market Administration, which is one of eight administrations in Linköping Municipality. We strengthen the opportunities for residents of Linköping who are dependent on financial assistance to become self-sufficient and independent. We also contribute to the supply of skills to Linköping Municipality and the business community.

Your Responsibilities

We are looking for a development leader for Operational Support to serve as a substitute while one of our colleagues is on parental leave. You will be part of the administration's work against incorrect payments of financial assistance and welfare crime. The work involves both overall operational development and providing support to staff in case management. Part of your role will be directed towards developing and implementing routines in the labor market section of the administration, aimed at preventing labor market crime and incorrect payments. You will also collaborate with other actors, both internally (for example, with social workers/case handlers and managers) and externally (for example, with landlords, other administrations in Linköping Municipality, and other authorities such as the Police, Tax Agency, and Social Insurance Agency). As a development leader, you will also contribute to method development and professional development as well as environmental monitoring in relation to areas of responsibility and development and investigation assignments. All to create conditions for trust in the welfare system.

Your Workplace

The mission of the Integration and Labor Market Administration is to strengthen the opportunities for residents of Linköping who are in need of financial assistance to become self-sufficient and independent, as well as to contribute to the supply of skills to the business community and Linköping Municipality. In the administration, we work closely with residents, businesses, the non-profit sector, authorities, and other public actors.

The position is located within the operational support staff function, and your workgroup currently consists of four development leaders and one recovery investigator, who contribute to strengthening the authority's operations and reducing incorrect payments through preventive work.

Your workplace will be in new activity-based premises at Drottninggatan 45 in central Linköping. Working hours are 08:00-17:00 with flexible working hours. We also offer the possibility of remote work.

Who You Are

We are looking for someone with a degree in social or behavioral sciences or other education that the employer deems equivalent. You have experience working with financial assistance and preferably with incorrect payments. It is an advantage if you have experience leading processes, development and change work, and operational analysis.

As the work involves social contacts, collaboration with various authorities, and documentation work, we require that you have a good ability to express yourself verbally and in writing in Swedish and have experience with documentation. We also prefer that you have knowledge of the welfare system and its design.

To succeed in the role, we see that you are self-driven and have the ability to take responsibility for your tasks. Furthermore, you structure and prioritize your work and can see the bigger picture and the best interests of the operation. You have the ability to analyze and compile information and collaborate well with others; you have good documentation skills and adapt your communication based on the situation and the recipient.

In this recruitment, we may use tests as part of our assessment, which provide us with information about personality and problem-solving abilities.

Welcome with your application!

Additional Information

When applying for a position in Linköping Municipality, you register your application by logging in via electronic identification (such as BankID or FrejaID) instead of using an email address. If you lack electronic identification, please contact the responsible HR consultant or manager, and they will assist you in registering your application.

Start date: By agreement

Employment type: Fixed-term employment until 2027-02-28

Employment rate: 100%

Number of vacancies: 1

Ref. no: 16521

In this application, you do not attach a personal letter.

Together We Shape the City of the Future

Linköping is one of Europe's most innovative cities and a municipality of opportunities. With energy, courage, and heart, we make our city even better. We are driven by curiosity and the desire to find new solutions. And by enriching everyday life and improving the quality of life for our residents.