Client Officer at the Swedish Prison and Probation Service

The Swedish Prison and Probation Service is growing – we are building new facilities, renovating, and expanding, and we are now looking for more employees. Our most important goal is to reduce recidivism – to break the vicious cycle. If we succeed, society will be safer and more secure for everyone. We are the authority responsible for prisons, probation, remand facilities, and client transport.

Read more about the operations at Västervik Prison on our website: Västervik Prison (https://www.kriminalvarden.se/kontakt/hitta-och-kontakta/verksamhet/anstalt/vastervik-norra/#verksamhet)

JOB RESPONSIBILITIES

Under the leadership of a prison inspector, you as a client officer will be responsible for the overall client work. This means ensuring quality in the work with clients' execution plans, as well as preparing and making decisions according to prison and administrative laws in accordance with delegation. Your tasks include making assessments based on applicable regulations, guidelines, and practices, preparing decision-making materials for the prison inspector, and continuously mentoring and training staff in the client process. The role also involves participation in collegial discussions and collaboration with probation and other relevant authorities.

QUALIFICATIONS

We are looking for someone who has a good approach, communicates and resolves conflicts constructively. You take initiative, start activities, and achieve results. You are pedagogical and have a clear way of communicating, adapting your style when conveying your message. We see that you take responsibility for your tasks and drive your processes forward. Structuring your work by planning, organizing, and prioritizing effectively is a given for you and crucial for managing the job. As a person, you are secure, stable, and distinguish between the personal and professional. You are flexible and easily adapt to prevailing circumstances and are responsive to the needs of the organization.

It is important to us that you share the fundamental values of the Swedish Prison and Probation Service regarding a humane view of humanity, respect for the individual, and belief in the human will and ability to develop. You are also aware of and understand how background, culture, and group affiliation affect yourself and others. Furthermore, you are expected to contribute to ensuring that everyone is treated equally. We place great emphasis on personal suitability.

We are looking for you who have:

• A university or college education with a legal, pedagogical, or behavioral science focus, or other education/experience that the Swedish Prison and Probation Service deems equivalent.
• Knowledge and experience in leading others in work tasks.
• Very good written and oral communication skills in Swedish.

It is an advantage if you have:

• The Swedish Prison and Probation Service's basic training.
• Leadership training.
• Experience as a client officer within the Swedish Prison and Probation Service.
• Experience in social work or work within another authority in the justice chain.
• Knowledge and experience in case handling within relevant legislation.
• Good administrative law knowledge.

OTHER

The Swedish Prison and Probation Service has chosen to remove the personal letter and replaced it with selection questions relevant to the position. The answers to the selection questions and your CV will form the basis for whether you qualify to proceed in the process.

To be considered for employment within the Swedish Prison and Probation Service, you must meet high standards regarding suitability, judgment, security, and confidentiality awareness and comply with applicable laws. This means standing up for democratic values and the state values that apply to the operations of the Swedish Prison and Probation Service.

Some positions are placed in a security class, and a security review with a background check will be conducted before a hiring decision is made. For certain security-classified positions, Swedish citizenship is required. The Swedish Prison and Probation Service welcomes applicants with diverse backgrounds and experiences. Read more about the security review at: Security Review (https://www.kriminalvarden.se/jobba-hos-oss/rekryteringsprocessen/sakerhetsprovning-vid-rekrytering/)

The position may involve military placement within the Swedish Prison and Probation Service. Read more about military placement at: Military Placement (https://www.kriminalvarden.se/jobba-hos-oss/rekryteringsprocessen/krigsplacering/)

Individual salary setting applies.

Probationary employment may be applied.

The Swedish Prison and Probation Service strives for a balanced gender distribution and increased diversity.

To submit your application, click on the application link in the advertisement. Questions about how to apply and submit your CV should be directed to Visma Recruit. Questions about specific jobs will be answered by the contact person specified in the advertisement.

We kindly but firmly decline direct contact with staffing and recruitment companies as well as sellers of recruitment ads. The Swedish Prison and Probation Service has contracted agreements.