Vacant job

Do you want to work in a social and communicative role where you play a key position in creating valuable insights for the Nordic leader in B2B customer benchmarking? Gradient Benchmark is now looking for a market researcher to join their team.

About the position

This is a consulting assignment with a scope of approximately 60 percent lasting for 6 months. You will be employed by Bravura and work as a consultant at Gradient Benchmark. There are opportunities for extension of the assignment.

About the company

Gradient Benchmark is the Nordic leader in B2B customer benchmarking, focusing on the consumer and retail sector. The company's clients are supplier companies and retail chains across various industries, from groceries to specialized retail. Gradient Benchmark produces surveys, evaluations, and analyses based on collected and self-developed data. These analyses form the basis for evaluating collaborations and competitive positions among different players.

The company has an established survey model for over 30 years and offers a stable portfolio of annual evaluations. The team you belong to works towards common goals with a strong focus on everyone's contribution being equally important.

Responsibilities

As a market researcher, you have a central task in ensuring high participation in Gradient Benchmark's surveys. You will contact companies in the service and retail sectors to invite them to participate in evaluations. Your focus is on creating interest and engagement.

Your main responsibilities:

• Contact companies by phone to inform and invite them to participate in surveys.

• Work from a contact register and document calls in the company's CRM system.

• Ensure that participating companies receive the correct information and that surveys are sent out via email or post.

• Conduct follow-ups and shorter interviews by phone as needed.

• Contribute to the team's common goals and build good relationships with participants.

Education, experience, and personal qualities

• Experience in customer service or a similar role where the phone has been a central working tool.

• Very good knowledge of Swedish and English, both spoken and written.

• Good computer skills.

Meritorious:

• Experience in sales or phone-based work.

• Post-secondary education in areas such as marketing, communication, or statistics.

To thrive in this role, you are social, communicative, and have a natural ability to build trust in conversations. You are attentive, humble, and keen to provide good service. You feel comfortable reaching out to new people and enjoy working towards common goals in a team with strong cohesion.

Other information

Start: Immediately Location: Stockholm Salary: According to agreement

We use a competency-based methodology in all recruitment processes to ensure unbiased selection. We also work with ongoing selection, which means we will remove the advertisement when enough candidates have applied. If you are shortlisted for the position, we will contact you for an initial phone interview. Regardless of whether you proceed in the process or not, you will receive feedback on your application.

If you have any questions, please feel free to reach out!

📧 [email protected]

📞 010-171 47 10

We recommend that you submit your application promptly as we conduct ongoing selection.

Welcome with your application!

#Nextgen