Vacant job

• Be the face of the branch by offering the best possible service and interaction to Swedbank's private and corporate customers.

• The tasks are varied and include handling service matters in unbooked customer meetings and working nationally with service matters via incoming phone calls.

• Contribute to our goals through effective working methods with a strong focus on increased accessibility, customer satisfaction, and proactivity.

• Collaborate and build good relationships with colleagues within the bank to develop our customers' financial health, identify customer needs, and refer when other expertise is needed to create added value in the customer meeting.

• Further develop and broaden your skills – there are several career opportunities within the bank and personal development is encouraged.

• Be passionate about service, put the customer first, and contribute to customer satisfaction by being proactive in customer meetings, having good business acumen, and being solution-focused.

• Have an interest in informing about our products and services to our private and corporate customers, as well as the ability to digitize and guide customers in our digital channels.

• Have an open mind, be curious about, and adaptable to new working methods.

• Have a strong drive, the ability, and willingness to contribute to both individual and collective goals.

• Personal and professional development through self-leadership and continuous improvement.

• Meaningful work that positively impacts our workplace, our customers, and society.

• An open and collaborative culture that encourages cross-functional teamwork and offers networking opportunities.

• A supportive and inclusive environment that promotes a balanced and sustainable work-life situation, with flexible working conditions when suitable for the role.

• Benefits such as our employee bank product offerings, pension plans, stock-based reward programs, and voluntary group insurance.

Join an engaged team where you make a real difference. We work in a high customer flow and in a business that is constantly evolving – therefore, we are looking for someone who is curious, adaptable, and has a strong desire to provide world-class service. As a customer advisor at a service office, you are Swedbank's face to the public and have the opportunity to work both locally and nationally. We focus on accessibility, proactivity, and customer satisfaction – and grow by collaborating, trying new things, and learning together. Peter Larsson Grönlund, your future manager

Location: Vilhelmina

Hiring manager: Peter Larsson Grönlund

Please note that the recruitment process may take a little longer than usual due to the Christmas holiday.

We have made our choice of media for recruitment and therefore kindly ask for no contact with advertisers or sellers of other recruitment services.

Swedbank is an inclusive employer and does not discriminate based on gender, age, sexual orientation or identity, ethnicity, religion, or disability - everyone is welcome.