Are you looking for a varied and exciting job with the opportunity to work remotely?

Then you are welcome to join us! We provide care to people via phone and chat wherever they are. A workplace where you are in the midst of life and society.

Job Responsibilities

With the help of a national advisory support and a conversation process, you will answer residents' questions, assess care needs, provide advice, and refer to the appropriate level of care. The conversation process is a structured and methodical tool for managing calls.

The work is educational and challenging as no two calls are alike. The work is carried out independently but within a group characterized by experience, collaboration, and participation. Follow-up of your own calls occurs continuously with trainers as part of quality assurance and personal development.

About the Workplace

1177 on the phone is a national service established throughout Sweden. Around the clock, every day of the year, we provide healthcare advice to our residents via phone and chat. We have about 40 nurses working with us, and we collaborate at night with 4 other regions (Sörmland, Uppsala, Dalarna, and Gotland).

Here you will be offered a varied, educational, and challenging job. The operation is at the forefront of digital development where we work with chat, images, and video. Participation and influence are important to us as we are a developing workplace. As a newcomer, you will receive a comprehensive introduction with both theoretical and practical training. Guidance is a natural part of helping you grow into and feel secure in your role.

Region Västmanland offers a secure employment with opportunities for professional development and advantageous employee benefits, read more here: https://regionvastmanland.se/jobba-med-oss/dina-formaner/ (https://regionvastmanland.se/jobba-med-oss/dina-formaner/)

We offer all employees the opportunity to work from home or from another preferred location. You should be able to reach the workplace within about an hour by car or other means of transport.

Qualifications

We see that you are a licensed nurse, preferably with further education as a district nurse or in pediatric care or emergency care. You have clinical experience from outpatient and/or inpatient care. You master the Swedish language in both spoken and written form, and additional language skills are seen as an asset.

In addition to good medical knowledge, there are high demands on your ability to work with various digital tools, as well as to communicate and make independent decisions. Great emphasis is placed on personal qualities such as flexibility, empathy, willingness to share knowledge, and trust in your own judgment in the advisory conversation.

Employment Conditions

We offer permanent employment with a rotation towards night shifts. Full-time or part-time positions are available.

Hourly employment or a combination of positions, working hours, and employment form can be discussed.

Start date to be agreed upon.

Application

Welcome with your application by January 11, 2026

• When you apply, you should only attach your CV and preferably relevant certificates.
• You will also be asked to answer a number of questions that are part of our selection assessment.
• We do not use cover letters in our recruitment process.

Read more about the region's recruitment process and how to create a good CV here: https://regionvastmanland.se/jobba-med-oss/att-soka-jobb-i-region-vastmanland/ (https://regionvastmanland.se/jobba-med-oss/att-soka-jobb-i-region-vastmanland/)

Interviews may be conducted on an ongoing basis, so do not wait to submit your application!

About the Region

If you want to know more about what it is like to work with us, you can see more on the region's Instagram account: https://www.instagram.com/regionvastmanland/ (https://www.instagram.com/regionvastmanland/)

We in Region Västmanland are responsible for health, medical, and dental care for everyone living in the county. We also work with everything from public transport and culture to business issues, education, and research. Together, we are 7,000 employees, with 300 different professions, in ten locations.

We are at the heart of what affects people's lives. Every day. Together, we are driven to create a better society for everyone who lives and works here. We develop and find new solutions to meet people – where they are. That is how we can live up to the high expectations of our stakeholders and residents.

Together we make a difference. For real.

We decline offers from those selling all kinds of recruitment services.