IT Technician at Konstfack

Konstfack is Sweden's largest artistic university college in art, design, and crafts. Since 1844, we have educated a variety of professional groups in these fields as well as visual arts and craft teachers. We conduct both artistic and scientific education/research and currently have about 900 students and 200 employees. konstfack.se (https://www.konstfack.se)

We recruit based on competence and in accordance with the school's commitment to increased diversity and freedom from discrimination. Konstfack is a creative, international, and exciting environment. We are now looking for an IT technician who will be responsible for all of Konstfack's client environments with a particular focus on the Mac platform. The position belongs to our IT department, which consists of 6 people with broad expertise in the IT field.

As a smaller university, Konstfack offers a work environment with short decision-making paths and close collaboration between different parts of the organization. With us, you will become an important part of the school's continued development.

The IT unit has an overarching responsibility for Konstfack's IT support and IT security. This includes procurement, operation, development, and support of computer workplaces, computer labs, license management, networks, and server rooms. The IT operation should enable innovation and development throughout the university, including through digitalization, smart use of AI, enhanced security work, and qualitative IT tools for education and research.

Konstfack's IT environment consists of both Mac and PC clients as well as Microsoft-based servers and cloud services. The IT unit continuously works to develop, streamline, and automate the management of the IT environment.

Main Responsibilities

The role includes, among other things, that you:

• Procure, install, configure, and maintain computer lab computers and employees' computers.
• Provide second and third line support to students and employees via our ticket management system TOPdesk.
• Configure and administer Mac computers using JAMF.
• Configure and administer PC computers using Intune.
• Troubleshoot Mac, PC, iPhone, printers, and other peripherals.
• Administer and procure licenses.
• Create and manage user accounts, permissions, and mail groups in Active Directory.
• Document routines and instructions.

We Offer

• Diverse tasks in a varied technical environment.
• A creative and stimulating work environment where proximity to students and employees creates good conditions for personal and professional development.
• Opportunity for flexible hours and remote work if the job allows.
• Wellness hour and favorable state vacation conditions.

Employment

The employment is a permanent full-time position that begins with a 6-month probationary period. Start date immediately or by agreement.

Qualifications

Requirements for Employment

• Completed upper secondary education
• At least 3 years of documented experience in similar tasks.
• Experience in IT support
• Good knowledge of Mac and PC/Windows in the role of IT/support technician
• Good experience in administering Mac computers with JAMF.
• Experience with Active Directory, Intune, Office365.
• Familiarity with reading, writing, and working with documentation.
• Good knowledge of Swedish and English in speech and writing, as this is required in daily work.

Personal Qualities

We are looking for someone who:

• Has a strong service mindset and a professional demeanor
• Is responsible, meticulous, and able to work independently but also a good team player
• Has good problem-solving skills
• Can explain technically complex issues to colleagues and students

Meritorious

• Experience with ticket management systems.
• Experience working at a university or college.
• Experience in automating client environment administration.

We will place great emphasis on personal suitability.

Contact

Contact manager Fredrik Liljeblad, 08-450 43 90 or [email protected] (mailto:[email protected]), if you want to know more about the position. If you want to know more about general employment conditions and the hiring process, contact Maria Salling at the HR unit, [email protected] (mailto:[email protected]). Union representatives can be reached through Konstfack's switchboard, 08-450 41 00.

Application

You are welcome to apply via Konstfack's website. Click on Apply to register your CV, cover letter, and diploma as well as other relevant copies of grades and certificates that support your qualifications. Mark your application with the case number KF2025/VO2P/101.

Application deadline: 2026-01-11