Vacant job

Hotel Receptionist 70% – First Hotel Brommaplan

Do you want to be an important part of a personal hotel team where service and guest experience are at the center?

First Hotel Brommaplan is now looking for a hotel receptionist for a 70% position. With us, you will have a varied and developing role in an engaged team with close collaboration and short decision-making paths.

About us

First Hotel Brommaplan is a charming and family-friendly hotel with 68 rooms and conference facilities, located right next to Brommaplan subway station. The hotel has been around since 1957 and is now a well-established player in western Stockholm. In 2018, we were awarded "Franchise Hotel of the Year" within First Hotels.

About the role

As a hotel receptionist, you are our face to the outside world and play a key role in the guests' experience – from the first contact to check-out. The position encompasses 70% and is scheduled both on weekdays and weekends. Shifts are scheduled during the day (06:00–14:00) and in the evening (14:00–22:00). Every other weekend.

Examples of tasks:

• Check-in and check-out of guests
• Handling bookings via phone, email, and booking systems
• Guest service on-site and via phone/email
• Administrative tasks related to the reception
• Ensuring that the reception area is welcoming and tidy

We are looking for someone who:

• Has a good sense of service and enjoys creating great guest experiences
• Thrives with varied tasks and can switch pace
• Is structured, meticulous, and self-driven
• Has good computer skills and preferably experience with hotel booking systems (we use Stayntouch as PMS)
• Speaks Swedish and English fluently, additional languages are a plus
• Has previous experience from hotel reception or similar service job
• Sees this as a long-term plan in life, not just something for a shorter period

What we offer:

• A part-time position at 70% with varied working hours
• A workplace with a strong team spirit and short decision-making paths
• Opportunity to influence and develop in your role
• Proximity to public transport – the hotel is just a stone's throw from the subway

Start date: As agreed. January/February

Are you ready to become a part of our team and contribute to ensuring that every guest has a positive and memorable stay?

Send in your application today – we are recruiting continuously!

Welcome with your application!