Receptionist at Scandic Infra City

Scandic Infra City is located a quarter of an hour from Arlanda and is the leading conference and meeting hotel in the Nordics, featuring its own indoor garden. Our main focus is on conferences, events, and fairs, which means a wide variety of guests and visitors. We offer our employees a fun and challenging workplace in a unique hotel environment. Do you share our passion for unique experiences? Then you are the one we are looking for!

We are now looking for a Receptionist at Scandic Infra City.

No matter why the guest comes to us, few things are as appreciated as a friendly face welcoming them. You act as a host together with the rest of the hotel team and create a world-class guest experience.

With us, you will take significant responsibility for making the decisions needed to satisfy the guest, and the teams develop and improve work methods and service as the world changes. We are convinced that it is when you get to develop and contribute all your skills and experience that we exceed the guest's expectations. On top of that, we have fun at work!

So bring your experiences, your commitment, and your way of thinking to us – and contribute to a culture where we genuinely care: about each other, our guests, and our planet. Welcome to Scandic!

What does the role entail?

As a receptionist, you are responsible for ensuring our guests receive world-class service. You are the spider in the web who ensures that the guest is always the focus. You are the one who goes through the arrival list and pays attention to the details. You ensure that the guest's wishes are fulfilled. You always have a smile on your face and a creative solution in your back pocket. You solve most issues and are a star at turning an unhappy guest into a satisfied one. Your workplace is our lobby, where you meet most guests. Your responsibilities also include administrative work, security tasks, and sales work.

The work in the reception involves checking in and out hotel guests, welcoming them, and providing them with the information they need about their stay. You manage bookings in the Opera Cloud system and handle administrative tasks related to guests and security. All work is done with guest satisfaction and sales in focus.

The hotel is open 24/7, so it is important that you enjoy working shifts (mornings, afternoons, and weekends).

Who are you?

To fit into the role, we believe you have well-developed social skills and can handle many different things happening at once. It is very important that you can convey good hospitality to the hotel’s guests.

You also have experience and knowledge of working with a computer as a tool.

Since the job largely consists of communicating with guests, good knowledge of Swedish and English is a prerequisite. If you speak another language, it is an advantage.

However, the most important are your personal qualities and attitude. To fit into the role, you need to be a responsive and unpretentious team player who takes significant responsibility for your tasks and the overall result.

Information about the position

The position is a permanent part-time employment with a 6-month probationary period. We also apply collective agreements.

We only accept applications via our website. All applications will be processed continuously, and the position may be filled before the application deadline, so we ask you to apply as soon as possible. In this recruitment, we use a simpler service test during the selection process.

We look forward to welcoming you to us at Scandic!

P.S. on our website, you can read more about our culture, what the position entails, and our benefits!

We go further when differences are embraced. With us, you have the space to be yourself and develop in the direction you want, with secure conditions and fair agreements as a foundation. Bring your experiences, your commitment, and your way of thinking to us - contribute to a culture where we genuinely care: about each other, our guests, and our planet. Welcome to Scandic.

Do you share our values?

BE A PRO BE YOU BE CARING BE BOLD