Operations Technician with Team Leader Responsibility

Do you want to use your technical skills and leadership to contribute to something meaningful? At the Swedish Forest Agency, we combine modern IT with an important mission: to preserve and utilize Sweden's forests sustainably.

Our IT environment includes everything from world-leading image analysis and AI models for detecting forest damage to custom-built web-based systems, data warehouses, and standard solutions. Our commitment to a forward-leaning IT infrastructure leads to many exciting projects and development initiatives.

Your Role and Responsibilities

As an operations technician with team leader responsibility, you will be a key person in our operations group. You will work practically with operations and management while also having a leading role in the daily work of the operations team.

Your responsibilities will include:

In your role as an operations technician (approximately 50% of your working time)

• Working with daily operations, management, and further development of our Microsoft-based environments.
• Troubleshooting, improving, and contributing solutions to existing systems and applications.
• Being a driving force in the development and improvement of operational processes, guidelines, and routines.
• Contributing to a team where we solve problems together, share knowledge, and build sustainable long-term solutions.

In your role as a team leader (remaining part of your working time)

• Leading and facilitating meetings.
• Planning and distributing work within the operations group.
• Supporting colleagues and contributing to the team's development.
• Being the contact person for other groups in the organization.
• Actively working on the operations group's management plan and long-term planning, as well as having regular check-ins with the group manager.

We work closely together in a team where knowledge is shared and challenges are solved collectively.

Qualifications and Your Attributes

We are looking for someone who has:

• At least 5 years of experience working in an operations team.
• Deep experience with Microsoft environments (e.g., Windows Server, SharePoint, Teams, Active Directory, O365).
• Experience leading teams, projects, or coordinating work efforts.
• Good communication skills and the ability to structure and prioritize work.
• A university degree in IT or equivalent experience.

Desirable knowledge:

• Experience with monitoring solutions (e.g., SCOM).
• Experience with Linux environments and Kubernetes.
• Knowledge of hybrid/on-prem environments with both Microsoft and Linux.
• Experience with automation via scripts (e.g., PowerShell).

Personal Attributes

We are looking for someone who is responsible, structured, and has a genuine interest in both technology and people. You are eager to share your knowledge, prioritize the team's best interests, and are motivated to develop both yourself and others.

With Us, You Get More Than Just a Job

At the IT unit, you will encounter kindness and helpfulness, where we support each other and solve things together. We offer a varied work environment, good opportunities for professional development, and a mission that truly makes a difference for both people and the environment.

The position is located at our headquarters at Skeppsbron in Jönköping.

Welcome with your application by January 18!

This is the Swedish Forest Agency

The Swedish Forest Agency is an authority for matters concerning forests. Our vision is Forests for the Benefit of All. Our task is to ensure that forests are managed in a way that allows us to achieve the forestry policy goals set by the parliament. We are present throughout the country, with offices from Pajala in the north to Hässleholm in the south. The headquarters is located in Jönköping. Our geographical spread and cross-functional collaborations mean that our work methods are largely digital, and travel is required for some of our positions.

Together, we work to ensure that our authority is a friendly workplace where all employees thrive, develop, and want to stay. All our work is based on the values of the public sector.

Your introduction will be complemented with training that strengthens you in your role at the Swedish Forest Agency and as a public employee. We have a leadership idea with the following values: community, respect, responsibility, and curiosity. Whether you are a leader or not, we hope you share these values with us.

We offer a couple of valuable employee benefits that can make a significant difference for you. We hope you will enjoy working with us!

If you are curious or have a question, do not hesitate to reach out if you do not find the answer on our website: https://skogsstyrelsen.se/om-oss/ (https://skogsstyrelsen.se/om-oss/) and https://skogsstyrelsen.se/om-oss/var-verksamhet/jobba-hos-oss/ (https://skogsstyrelsen.se/om-oss/var-verksamhet/jobba-hos-oss/)

Welcome to the Swedish Forest Agency!