Operations technician, data

What does a data operations technician do? – Tasks and work environment

A data operations technician is responsible for monitoring, operating, and maintaining an organization's IT systems and servers. Tasks include troubleshooting, security updates, installation of new hardware and software, and incident management. The role often involves both proactive and reactive work to ensure high availability and stable operation of the IT environment. Data technicians typically work in teams at larger companies, data centers, or within the public sector and may have on-call duties or shift work depending on organizational needs.

Salary development over time

The salary for data operations technicians has shown steady growth over the past three years. In 2022, the average salary was 38,500 SEK per month, increasing to 40 600 SEK in 2023 and reaching 42 400 SEK in 2024. This represents a total salary increase of approximately 10.1% over the period. The positive trend can partly be explained by the increasing importance of IT operations for critical societal functions, but also by technological development and demands for broader skills in automation and security. Despite this, the market situation has been somewhat cautious, with an oversupply of educated labor and unchanged demand according to the Employment Service's forecasts. Salaries have continued to rise, indicating that competition for qualified personnel remains significant in certain regions and specialized areas.

Data operations technician salary – complete overview

• Average salary: 42 400 SEK/month
• Lowest salary: 35,300 SEK/month (female, municipal sector, secondary education)
• Highest salary: 50,500 SEK/month (male, private sector, post-secondary education 3+ years)
• Highest salary for women: 50,000 SEK/month
• Lowest salary for men: 36,600 SEK/month
• Hourly wage (average): 255 SEK
• Women earn: 41 200 SEK/month (97% of men's salary)
• Men earn: 42 600 SEK/month

Education and qualifications

To work as a data operations technician, a post-secondary education in IT operations, networking, or system administration is usually required. A combination of theoretical and practical experience is highly valued, and many employers seek certifications within specific technologies or platforms. Internship or trainee positions during education are often advantageous and provide valuable insight into the profession.

• Post-secondary education: YH education (2 years) or university (3 years) in IT operations, networking, or system administration
• Certifications: Examples include Microsoft, Cisco, Linux, or VMware
• Internships: Common in training programs, providing work experience
• Prerequisites: Good knowledge of computers, networks, and troubleshooting
• Self-study/online: Possible via courses and open educational platforms

Common benefits and compensations

Typical benefits for data operations technicians include wellness allowances, remote work options, extra vacation days, and professional development through courses and certifications. Some employers also offer on-call or standby compensation and bonus programs to reward good performance and increased availability.

Competition and challenges

The job market for data operations technicians is characterized by a certain oversupply of educated labor, meaning competition for positions is high. According to the National Employment Service's assessment, opportunities for employment are limited and expected to remain unchanged over the next five years. However, high technical competence and specialization in areas like cloud solutions or cybersecurity can improve employment prospects. The profession demands flexibility and continuous skill development, as technological progress occurs rapidly and new work methods are constantly introduced.

Tips for those wanting to become a data operations technician

To succeed as a data operations technician, having a genuine interest in technology and problem-solving is beneficial, as the workday often involves quickly identifying and resolving technical challenges. Being meticulous and structured facilitates monitoring or configuring complex systems. Good communication skills are also valuable, as collaboration with colleagues and users is crucial for resolving incidents swiftly. Willingness to learn new technologies and obtain certifications increases the chance of standing out in the job market. The ability to work under pressure and stay calm during disruptions is appreciated by employers. Finally, being service-oriented is an advantage, as the role involves frequent contact with internal and external customers.

Key facts about data operations technicians

• Educational level: Post-secondary IT education (YH or university)
• Work environment: Office setting, sometimes shift or on-call work
• Demand: Limited opportunities, unchanged prognosis
• Number of job openings: 179 advertised positions (May 2024)
• Special skills: Certifications in cloud, networking, and security are in demand

Career paths and future prospects

After three to five years in the profession, a data operations technician can advance to roles such as system administrator, IT architect, or specialist within areas like networking, cloud services, or cybersecurity. Opportunities also exist to move into leadership positions such as operations manager or IT director, especially for those combining technical skills with project management. According to the Employment Service, the job market is nationally somewhat saturated, with limited opportunities and an unchanged demand forecast over the next five years. However, specialization and certifications in new technologies can improve future prospects, especially in larger cities and within the private sector.

Common questions about data operations technicians

• What does a data operations technician earn?
  - The average salary is 42 400 SEK per month, with variation depending on experience, education, and sector.
• What education is required to become a data operations technician?
  - Post-secondary IT education via YH (2 years) or university (3 years) is recommended, often combined with certifications.
• Are there gender differences in salary?
  - Yes, women earn on average 97% of men's salaries within the profession.
• What does the job market look like for data operations technicians?
  - The job market is saturated with limited opportunities for new positions and an unchanged prognosis over the next five years.
• What are the job responsibilities of a data operations technician?
  - Responsibilities include operation, monitoring, troubleshooting, and maintenance of IT systems and servers.
• What is the hourly wage for a data operations technician?
  - The average hourly wage is 255 SEK.
• What career paths are available after a few years in the profession?
  - Common paths include system administrator, IT architect, or specialist roles within cloud, security, and networking.