Vacant job

Are you an experienced advisor with an interest in mortgage business, savings, pensions, and insurance? Are you a positive and driven person who wants to make a difference in our customers' financial lives? Then this is the right position for you!

At Swedbank, you have the opportunity to:

• Provide the best possible service and business advice to Swedbank's private customers.
• Actively contribute to accessibility, business, customer satisfaction, well-being, and thereby contribute to Swedbank's results.
• Build your brand and be the face of the customer and partner relationships.
• Develop within the bank by building understanding and knowledge for customer meetings and how the customer's business with the bank develops.
• Enhance your communication and business acumen.
• Work in a team with high engagement and customer focus.

In this role, you need to: 

• Have a burning interest in customer meetings both remotely (phone and Teams) and physically.
• Have the desire to help customers and be motivated by sound business.
• Be engaged, efficient, proactive, and attentive.
• Be easy to collaborate with others.
• Have a strong drive for your own development.
• Contribute to team cohesion and well-being to ensure a great atmosphere at work.
• Want to exceed customer expectations.
• Be able to gather a lot of information as licenses and certificates are required to work in this profession. It is an advantage if you already have Swedsec Mortgage/Swedsec Advisory IDD Non-Life/IDD Life.

With us, you can experience:

• Personal and professional development through self-leadership and continuous growth.
• Meaningful work that positively impacts our workplace, our customers, and society.
• An open and collaborative culture that encourages cross-functional teamwork and offers networking opportunities.
• A supportive and inclusive environment that promotes a balanced and sustainable work-life situation, with flexible working conditions when it suits the role.
• Benefits (https://www.swedbank.com/sv/work-with-us/compensation-and-benefits.html) such as our offers for bank products for employees, pension plans, stock-based reward programs Eken, and voluntary group insurance.

"Join our team and...

we help and support each other in our daily work. In the role of Customer Advisor with us, you need to have a strong interest in customer meetings and advisory. You will work with driven and professional colleagues who have experience in the field. We work daily with accessibility, efficiency, proactivity, and customer satisfaction in line with Swedbank's strategic direction. As a team, we strive towards common goals where each individual performance is important for the group's and the business's overall success. In this role, you will receive visible and close leadership with a strong focus on self-leadership. I, as your manager, will challenge you in your daily work so that you can reach your full potential. I expect you to be open, straightforward, and caring, as well as contribute with results and positive energy. I, as your future manager, am engaged, positive, and unpretentious, and I am convinced that when we have fun together, we also do better work." Fatima Paulsson, your future manager

"In this recruitment process...

we will use the AI chatbot Hubert. Please note that a digital chat interview is a mandatory step in this process."

Information about the AI chatbot Hubert process Immediately after you have submitted your application, you will receive an email and SMS with a link to our AI chatbot Hubert. You are encouraged to complete the chat interview as soon as possible, no later than within the next 5 days.

The purpose of the Hubert interview is to give all candidates the opportunity to tell more about their skills and experiences. We also want to ensure that the assessment is conducted in an objective and structured manner based on the profile we are looking for. We strive for a fair and transparent assessment in the recruitment process.

GDPR & Privacy Your privacy is important to us. All processing of personal data is done in accordance with GDPR. Information on how we handle candidates' personal data can be found here (https://jobs.swedbank.com/privacy_policy).

We look forward to your application by 2026-01-04. 

Location: Western Skåne, Helsingborg

Recruiting manager: Fatima Paulsson, 0431-44 89 19

We may begin the selection process during the application period and welcome your application as soon as possible.

We have made our choice of recruitment media and therefore kindly ask for no contact with advertisement sellers or sellers of other recruitment services.

Swedbank is an inclusive employer and does not discriminate based on gender, age, sexual orientation or identity, ethnicity, religion, or disability - everyone is welcome.

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