Digital Business Developer in Economic Assistance and Labor Market

We are facing an exciting transition with new object management in the office, a new social services act, and the introduction of activity requirements. We are now looking for a digital business developer focused on economic assistance and the labor market.

Who are we?

The common goal for the Competence Supply Office is clear; we aim to reduce the skills shortage in Norrköping municipality and help more people achieve self-sufficiency. With the office's shared resources and professional expertise, we creatively provide opportunities for knowledge and solutions for societal growth and individual development. This increases the quality of life for residents, allowing more to take responsibility and contribute to a sustainable future. We are a natural partner in the work of skills supply for the growth and development of the business community.

On July 1, 2025, a new social services act will be introduced, and on July 1, 2026, activity requirements for social assistance will likely be implemented. The new legal requirements impose new and clearer demands that social services must be knowledge-based, gender-equal, preventive, and easily accessible, and that those receiving social assistance are engaged in full-time activities according to their abilities. This places significant demands on system support that facilitates work related to assessment and decision-making, goal setting, planning, and follow-up.

You will belong to the business support unit at the Competence Supply Office. We are expanding the organization with the introduction of object management, and we are now looking for a digital business developer. We are looking for someone who wants to explore the current system's possibilities based on new requirements and working methods, as well as support in the work of setting requirements and follow-up in both current agreements and additional system support needs.

Your Responsibilities

We are looking for someone who wants to explore the current system's possibilities based on new requirements and working methods, as well as provide support in the work of setting requirements and follow-up in both current agreements and additional system support needs. As a digital business developer with us, you will be a close support to our transition towards new legal requirements and working methods. You will work closely with employees and managers to identify needs, start from processes, and translate these into practical digital solutions. In this role, you will collaborate with the object organization within Norrköping municipality. Here, you will work to ensure that our initiatives are anchored, sustainable in the long term, and have a holistic focus.

The role also involves monitoring the external environment, gathering new ideas, and translating them into practical solutions that contribute to a more efficient and knowledge-based social service.

You will be a bridge between the needs of the business and the digital opportunities available – focusing on making work easier and more efficient for our employees and beneficial for our citizens. Thus, you will become an important function where your primary focus is to contribute to effective and quality-assured working methods and processes.

Who are you?

We are looking for someone with a relevant higher education for the position, such as a behavioral scientist, social worker, or systems scientist, or alternatively another higher education that has a natural connection to the role.

You have experience working with business development/project management of digital development projects, preferably in complex organizations. You are used to working cross-functionally and can translate the business's needs into technical solutions that work in practice. You are someone who enjoys driving change and sees opportunities in the power of digitalization.

We believe that you have worked with process development, system implementation, and requirement specification, as well as having a good understanding of information security and relevant legislation.

Your personal competencies are characterized by being analytical, trustworthy, and having the ability to create engagement around changes. You have high capacity and are used to working independently. In addition, you possess the ability to drive projects forward and are eager to initiate collaboration to achieve results. You are skilled in communication, able to simplify what may be perceived as complex in a pedagogical manner.

If you have experience from social services or the labor market area, it is something we view positively, as well as knowledge of service design and digital transformation.

Does this sound like a position for you? Then you are warmly welcome to express your interest!

Information about the Position

• Number of vacancies: 1
• Employment type: Permanent full-time position
• Start date: By agreement
• Working hours: Day
• Possibility of remote work: Yes, when the business allows
• Application deadline: January 4
• Contact: Unit Manager Pernilla Hederström at [email protected] (mailto:[email protected]) or HR consultant - recruitment, Sara Persson at [email protected] (mailto:[email protected])

Additional information: We have chosen to remove the personal letter and replace it with selection questions relevant to the position. This makes it easier to make an objective assessment of your competence. You submit your CV as usual.

THE FEELING OF CONTRIBUTING. THE OPPORTUNITY TO INFLUENCE
Working in Norrköping municipality means that you are part of creating welfare. Our 11,000 employees contribute and make a difference. Every day. We offer a creative and dynamic workplace for curious and open-minded people who want more than just a job. Together, we create the future of Norrköping.

We seek individuals who have the competence to contribute to our operations regardless of gender, gender identity or expression, age, ethnic background, religion or belief, sexual orientation, or disability.

When you apply for a job with us in Norrköping municipality, you use our recruitment tool. You start your application by clicking on apply at the bottom of the advertisement. If you have protected personal data, you should not submit your application via our website. Please contact the recruiting manager or recruitment specialist directly to discuss how to best apply based on your protection needs. Contact details can be found in the advertisement.

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