Do you want a job where you solve tricky problems?

Do you want a job where you solve tricky problems, work with code, and collaborate closely with both customers and development teams? Then this is the position for you! We are looking for someone who thrives when there are no ready-made answers, enjoys understanding how things are interconnected, and gains energy from getting systems up and running again.

ABOUT THE POSITION

We are currently seeking someone for our client's needs who enjoys working at the intersection of technology, support, and development. In other words, you who like to understand how things connect and do not give up until the problem is solved. As a Technical Support Engineer, you will be a key person in the client's Support & Service team. Here, you will work with their customized products, where each system is unique and requires its own solution. In this role, you will combine your technical curiosity with structure, creativity, and responsibility.

You will be offered: A stimulating work environment focused on personal and professional development. You will have access to the latest tools and technologies, as well as the opportunity to work on complex and challenging projects that make a difference.

RESPONSIBILITIES

Tasks

Troubleshoot and analyze complex software and hardware issues.
Perform updates of software in production, including packaging, release notes, and delivery.
Work with integrations and versions in systems with varying configurations.
Collaborate with development and product teams to resolve root causes.
Communicate with customers and ensure that solutions work in practice.

WE ARE LOOKING FOR YOU WHO

We prefer that you have an education in IT/computer science, such as computer science, information technology, or similar. But you can also have learned through experience. The important thing is that you can solve problems, communicate clearly, and enjoy working technically.
Have a strong drive and enjoy tackling unstructured tasks and sorting them out.
Are genuinely interested in technology – perhaps you have built your own computers, tinkered, programmed, or just always wanted to understand how things work.
Have skills in C, C#, Java, web, Linux, databases, SQL, GitHub, Config, VPN. Either from studies, work, or in your spare time.
Understand the importance of structure, communication, and documentation in technical work.
Have experience or interest in integrations, software releases, or operational environments.

To succeed in the role, you have the following personal qualities:

Structured
Goal-oriented
Responsible
Curious

Our recruitment process

This recruitment process is handled by Academic Work, and our client's request is that all questions regarding the position be sent to Academic Work.

We apply ongoing selection and will remove the ad when enough candidates have reached the final stages of the recruitment process. When applying, a CV is requested. We do not use a cover letter as a selection method, so it does not need to be attached. The recruitment process includes two selection tests: a personality test and a cognitive ability test. The tests are a tool to find the candidate with the highest potential for the position and to promote equality, diversity, and a fair recruitment process.