Vacant job

Are you curious about people, enjoy solving problems, and find electricity and energy to be an exciting field?

Then this might be the right job for you. We are currently looking for new colleagues for our customer service assignment in electricity and energy. With us, you will assist private customers via phone and email with everything from contracts and electricity consumption to questions about the electricity grid – ensuring that the customer's daily life runs smoothly.

The most important thing is not what you have done before, but what you are eager to do now.

Scope: 80% Fixed monthly salary (at 80%): 18,997 SEK (over 24 years) / 16,386 SEK (under 24 years) Bonus: Up to 5,000 SEK/month after onboarding, linked to performance and customer satisfaction Employment type: Permanent with a 6-month probationary period Collective agreement: Call/Contact Center and Market Research Companies

Curious about people Sharp in expressing yourself in Swedish and English A problem solver with good computer skills Excited to help others with questions about electricity and energy

As part of our team, you will assist customers with everything from contracts and payments to questions about electricity consumption and the electricity grid. You will receive paid training and support from the team throughout your journey.

In practice, this means that you: Assist customers via incoming calls and emails Answer questions about contracts, electricity consumption, and terms Handle various customer issues in a fair and solution-oriented manner Contribute to a positive customer experience every day

A thorough introduction plus ongoing support from team leaders and colleagues A friendly team with after-work events, coffee breaks, and celebrations of holidays Wellness allowance and colleagues you will actually miss on weekends 25 vacation days per year

Working hours: Varied schedule between Mon-Fri 08:00–17:00 Location: Central Gävle Start: December 1

We believe more in you than in paper. A CV is optional, and instead, you will answer a few questions that help us understand who you are and if we are a good match.

We are recruiting continuously, so don’t wait – click through and apply today. We look forward to your application and maybe welcoming you to our team!