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- Customer Contact and Administration in a Global Business
Customer Contact and Administration in a Global Business
SANDVIK ABGävleborgs län, Sandviken
Previous experience is desired
18 days left
to apply for the job
Do you thrive in a role where you can combine customer contact, administration, and collaboration with multiple functions? Welcome to a position where you will work with order flows and create first-class service in a global business!
Why Sandvik?
With us, you will be part of a team that is actively driving the work forward. You will have a role with significant responsibility and the opportunity to influence our processes, along with excellent opportunities for development in a global organization.
About the job
You will be a central point of contact for our customers and internal partners regarding order management. You will work closely with production planning, product owners, and global planning teams to create smooth delivery flows and ensure clear communication.
Your main responsibilities:
- Manage orders, invoicing, and shipping of sales orders.
- Report order status to regions, customers, and global planning.
- Drive the introduction and phase-out work for rotating products and perform inventory analyses and scrapping.
- Be responsible for export and customs-related issues and processes.
- Drive continuous improvements.
Location
The position is based at our site in Sandviken where you will be a present colleague.
About you
You have a post-secondary education in industrial economics, economics, or logistics – or equivalent competence. You have good system skills and thrive in a role with many points of contact.
To succeed in this role, you need:
- Good knowledge of the Office suite.
- Experience with ERP systems, preferably SAP.
- Knowledge of transport, warehousing, and forwarding.
- Knowledge of export as well as documented competence in customs issues and customs handling.
- Good proficiency in Swedish and English, both spoken and written.
You work in a structured manner, are communicative, and enjoy a service-oriented role. You find solutions, collaborate willingly, and meet customers in a professional and attentive manner.
Our culture
At Sandvik, we are convinced that diversity leads to a better environment for our employees, our company, and our customers. With us, you should always feel that you can be yourself at work. We know that this gives you the greatest opportunity to reach your full potential and contribute to our success. Be unique. Keep your curiosity. We like that!
Contact information
For more information about the position, please contact Linda Östberg, recruiting manager, at 070-237 53 67.
We have decided on which recruitment channels and types of marketing we want to use and kindly but firmly request no further contacts.
Union contacts:
- Cecilia Mickelsson, Unionen, 070-616 90 89
- Erik Kjerf, Akademikerföreningen, 070-616 36 72
- Olle Hansson, Ledarna, 070-650 57 43
Responsible recruiter: Karin Wallón
Application
Please submit your application by April 12, 2026. Click on apply and attach your CV and cover letter. Please note that we do not accept applications via email. Job ID: R0088567.
We strive for an open and fair recruitment process and use various tools to enable an objective process. When you apply for this position, you will receive an invitation via email to complete a personality and logic test. Feedback will be provided immediately after the test, and the selection process will start after the application deadline.
For questions regarding the recruitment process, contact HR Services at [email protected].
The Mining business area is a global leader in equipment and tools, spare parts, services, digital solutions, and sustainable technologies for the mining and infrastructure industries. Applications include rock drilling, rock excavation, loading and transportation solutions, tunneling, and stone quarrying. The revenue in 2025 was approximately SEK 63 billion, and the number of employees was around 18,400.
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