Vacant job

Are you passionate about customer service, have an interest in the automotive industry, and want to work in a broad and responsible role? Then this might be the job for you! We are looking for a structured and service-oriented person for customer support within the automotive industry.

Responsibilities

As a customer service representative, you will be an important contact person for both customers and partners. Your role involves providing professional service and handling inquiries efficiently. You will work with:

• Handling customer inquiries via phone, email, and digital channels
• Administering warranty cases and complaints
• Order management and follow-up
• Support and advice to customers
• Invoicing and payment handling
• Documentation and reporting
• Support for digital platforms and services
• Handling customer feedback and improvement work

In this role, you will have the opportunity to work with varied tasks and contribute to improving the customer experience through smooth processes and high service levels.

Your Profile To thrive and succeed in this role, we see that you have previous experience in service and administration, as well as a natural ability to build good customer relationships. We are looking for someone who has:

• Experience in customer service, administration, or a similar role, preferably within the automotive industry
• Good communication skills and experience in handling customers professionally
• Structured working methods and good problem-solving skills
• Good knowledge of Swedish and English, both spoken and written
• Experience with business systems and digital platforms is an advantage

As a person, you are service-oriented, meticulous, and have a positive attitude. You thrive in a role with varied tasks and find it easy to collaborate with different departments.

Application and Start Date This is a full-time position, starting as soon as possible. You will receive a secure employment with Starfinder and a consultant manager who will support you along the way to a successful career. Starfinder has collective agreements and is a member of the Swedish Enterprise and Almega - Sweden's largest employer and industry organization for service companies. Questions about the position and the process can be directed to Malin Dunder, [email protected].

Interviews are conducted on an ongoing basis, so please submit your application as soon as possible. Applications for the position are only accepted via the advertisement.

Welcome with your application!