Vacant job

Are you a service-oriented person who enjoys customer contact and wants to work in a role where you can help customers and engage in sales? Memira is now looking for a dedicated and driven employee for our Sales & Service department in Sweden on an as-needed hourly basis.

The team has shared responsibility for incoming and outgoing calls to and from Memira's customers. You should enjoy daily customer contact where you both assist customers with inquiries and work on selling Memira's products and services. 

If you are passionate about customer service and sales, this could be the job for you!

Responsibilities

As part of our Sales & Service team, you will have daily contact with Memira's customers, primarily via phone. This involves contacting customers to conduct an initial screening before a scheduled pre-examination, receiving incoming inquiries, and working on sales.

Your responsibilities will include:

• Handling incoming calls and assisting customers via phone
• Basic support issues
• Providing quality service based on customer needs
• Following up and managing customer service cases

You will work closely with your colleagues as we constantly strive for a high level of service to provide our customers with the best possible experience.

Who you are

We are looking for someone who is customer- and solution-oriented. You are a positive person motivated by working towards results and thrive in a role where customer contact is a natural part of everyday life. Furthermore, you are a team player with good communication skills who is not afraid to take the initiative for improvement and development of tasks. Experience in customer service and sales or studying to become an optometrist is a plus.

What we can offer

We offer you a fun workplace with good cohesion and a pleasant atmosphere. We always strive to be at the forefront of our field, and with us, you have the opportunity to develop.

Our core values are Determination and ambition, Transparency and warmth, Efficiency and competence – which are qualities we highly value. Our atmosphere is characterized by joy, flexibility, and a can-do attitude.

Location: In newly built premises in Solna, Hagastaden

Employment: Hourly employment as needed

Working hours: As needed during the day - weekdays and weekends 

Start: Immediately

Welcome with your application!

Read more on our career page by clicking here  (http://www.memira.se/jobb)www.memira.se/jobb (http://www.memira.se/jobb).

Memira by Bergman Clinics offers a complete range of vision correction and eye care services. We have gathered ophthalmologists, surgeons, specially trained optometrists, orthoptists, and nurses who work closely together at one of our 66 clinics. We are Scandinavia's leading player in laser eye surgery and lens replacement, and we are now rapidly growing in eye care, both publicly and privately funded. The Memira group currently has a turnover of approximately 800 million SEK and employs about 300 people in Sweden, Norway, Denmark, and the Netherlands. Memira by Bergman Clinics' top priority is to put people first and provide our customers with planned healthcare of the highest quality.

Now is your chance to be part of the journey!

Read more at www.memira.se (http://www.memira.se). 

(http://www.memira.se/jobb)