AB Omsorgscompagniet i Norden - Logo

Customer Manager at OmsorgsCompagniet in Örebro

AB Omsorgscompagniet i Norden

76 days left
to apply for the job

About the Job

ABOUT OMSORGSCOMPAGNIET

AB OmsorgsCompagniet in the Nordic region has been established since 2003. We are currently located in Stockholm, Gothenburg, Malmö, Örebro & Trollhättan.

OmsorgsCompagniet in the Nordic region consists of personal assistance, respite care, escorting, supported housing & LSS housing.

Please visit our website www.oc.se

WHAT WE ARE LOOKING FOR

We are looking for an employee with a heart in the right place, who loves to work with people. Our work is about giving everyone the opportunity to live a normal life, and with us, you will have the chance to help provide our customers with that opportunity. The position is a full-time employment, and you will be based at the office in Örebro, but travel is included in the job.

The position as customer manager requires independence, responsibility, teamwork skills, and flexibility. Quality is an important part of the work, and we expect our employees to work with the ambition to deliver the best possible results and keep the customer in focus.

We are looking for someone who enjoys being out meeting new people and working to bring new clients to the company. It is important to be creative in finding them, and you need to be fearless in making new contacts and taking initiatives. You should appreciate working independently and be willing to make your own decisions within given frameworks.

JOB DESCRIPTION

We are now looking for a customer manager in Örebro!

As a customer manager, you will manage the company's relationships with caseworkers, customers, and be involved in the initiation of new customer cases. As a customer manager in personal assistance, you will be responsible, in consultation with the operations manager, for planning, implementation, and follow-up of the operations. You will make financial decisions within given frameworks, have delegated occupational health and safety responsibilities, and lead and distribute the daily work.

The position includes personnel management, which means coordinating employees and creating their work schedules. Tasks include leading staff meetings and establishing good relationships with your staff group. Administration is part of the job, which means the customer manager handles staff time reporting to the Social Insurance Agency, payroll reporting, and follows up on documentation. You will be the immediate supervisor of the personal assistants in your unit.

A valid B driver's license is a requirement for the position.

Great emphasis is placed on personal suitability!

PREFERABLE QUALIFICATIONS:

-Previous experience as a customer manager or equivalent.

-Experience in personnel management.

-Post-secondary education.

HOW THE RECRUITMENT PROCESS WORKS

Interviews are conducted continuously, and the position may be filled before the closing date, so please submit your application as soon as possible!

OmsorgsCompagniet values the safety of both customers and staff and has a routine of always requesting a criminal record extract from all individuals employed by the company. This means that upon hiring, we will request a record extract from you before you can start working. The police processing time can take up to two weeks - order your record extract as soon as possible.

You can order the record extract as an individual from the police. The form can be found at the following web address: https://polisen.se/tjanster-tillstand/belastningsregistret/kontrollera-dina-uppgifter-i-belastningsregistret/ (https://polisen.se/tjanster-tillstand/belastningsregistret/kontrollera-dina-uppgifter-i-belastningsregistret/)

🖐 Was this job fit for someone?
Share

Other jobs in the same field

Maybe it’s time to broaden the search with these available jobs

Keyword / Occupation
Similar jobs
Latest posts
  • Public Opinion - Opinion Poll Status Novus: Unchanged Support – Social Democrats Largest
    Wed, 19 Nov 2025 - 08:35
  • National Debt - The National Debt – Level, Development, and Significance for Sweden
    Wed, 8 Oct 2025 - 08:00