Vacant job

Are you ready to take the next step in your career in IT Support? Together with our client, we are now looking for engaged and technically skilled problem solvers with a strong service mindset. As part of our client's Service Desk team, you will handle cases with responsibility for both client management and technical support. You will have the opportunity to make a difference in a role where you contribute to improving and developing services every day.

• Handling technical issues related to computers, mobile phones, printers, and other IT equipment.
• Troubleshooting software and hardware as well as support for Mac and Windows.
• On- and off-boarding of employees, including installation and configuration of work equipment.
• Basic system administration in Active Directory, managing group policies, and documenting cases.
• Participating in projects to contribute to improvements and upgrades of systems.
• Maintaining knowledge articles and documentation to ensure a user-friendly support experience.

• Experience with Google Workspace and ticketing systems.
• Experience with Intune and Active Directory.
• Knowledge of computer hardware, operating systems, and networks.
• Experience with technical documentation and incident management.
• A positive attitude and a passionate interest in new technology.
• Fluent in Swedish and English, both spoken and written.

When you start with us as a consultant at CONSULTING it, you become part of our community. You will also have colleagues all over Sweden! You have a dedicated consultant manager who supports you and your development. We help you find new paths by trying out new roles and industries, as it is important to us that you enjoy your workplace. We ensure that you end up in a good company during your assignment and that the assignments align with how you want to develop in the future. No matter what it will be, we stand behind you all the way – in your next, next, and next step. Join our team and be part of an exciting and developing work environment!