Vacant job

Do you have experience in IT and first line support and want to take on new challenges? Are you passionate about providing excellent service to customers? Then this assignment could be perfect for you!

About the assignment

We are now looking for employees in first line support for our client, who operates in the public sector. The assignment starts in March 2026 and is expected to continue thereafter. The position is full-time and located at the client's premises in Stockholm. Working hours are weekdays between 08:00 and 16:30.

Before the start of the assignment, a security interview and background check must be completed.

Your responsibilities

In this role, you will be the face of the IT unit, providing support and answering questions regarding IT and telecommunications. The first line support currently handles about 800 cases per month. You will primarily work via phone and computer, but visits from agency staff may occur. The IT unit's area of responsibility includes user support, server operations, networking, storage/backup, system administration, and IT security. Therefore, we expect you to have good knowledge and experience in these areas. Additionally, the IT unit is responsible for video systems, telephone exchanges, mobile phones, printers, and copiers.

Your qualifications

• Approved high school diploma

• 1 year of work experience from previous user support roles

• Good knowledge of general IT support/troubleshooting and user support

• Knowledge of Windows, MS Office, Linux, Active Directory, client hardware

• Fluent communication in Swedish, both spoken and written

• Good social skills

What we offer you

As a consultant at Bemannia, you will receive:

⭐ Close contact with your consultant manager ⭐ Opportunities for more exciting assignments ⭐ Experience in educational workplaces where your skills make a difference ⭐ Secure employment conditions

🔭 Read more about what it's like to be a consultant with us here: Working as a consultant via Bemannia

About the application

Apply for the position by clicking on apply below. Please upload your CV in Word format and in Swedish. Selection and interviews are ongoing, and the position may be filled before the application deadline, February 1, 2026.

We do not accept applications via email, but if you have specific questions regarding the position, they will be answered by the responsible recruiter, Pernilla Gärdén, [email protected]

For general inquiries regarding your application or our recruitment process, you can reach us during office hours at 072-175 40 00.

Bemannia is a publicly owned Swedish staffing and recruitment company that provides competent and qualified personnel through leasing, recruitment, and personnel contracts in Organization & Leadership, PR & Information, Marketing & Sales, Finance, Law, HR & Personnel, Real Estate & Technology, IT & Data, and Office & Administration. Bemannia has framework agreements with most of Sweden's authorities and municipalities, their administrations, and companies. Bemannia is a member of the Competence Companies and is an authorized Staffing and Recruitment Company and has collective agreements with Unionen, Akademikerna, SEKO, and LO and the Hotel and Restaurant Employees' Union. Bemannia is certified according to SS-EN ISO 9001:2015, Management System for Quality, SS-EN ISO 14001:2015, Environmental Management System – requirements and guidance, SS-ISO 45001:2018, Management System for Occupational Health and Safety, and SS-ISO/IEC 27001:2022 Management System for Information Security.

The management of the company has been active in the industry for 40 years.