Do you want to be a valuable resource in Bixia's sales and support department in Linköping? We are looking for someone who wants to provide first-class service on questions related to electricity and energy and who is driven by working in sales. Is that you? Welcome with your application today!

About us

Bixia is an electricity trading company with about 70 employees and is owned by Tekniska verken in Linköping – the energy company that builds the world's most resource-efficient region. We want to contribute to real change. A greener, healthier, and more sustainable change. Therefore, we are driving the development of locally produced electricity from renewable energy sources by promoting local initiatives and investing in local producers. The electricity industry, like many other industries, is facing significant changes. The digital development affects our entire society, and our industry is no exception. Making sustainable choices of products and services is becoming increasingly obvious, and Bixia wants to be a clear player in that.

About the position

As a sales support at Bixia, you assist our customers with good service and advisory sales regarding Bixia's products, such as sustainable electricity choices or additional services like solar panels and charging boxes. It is a varied job where you help customers via phone, email, chat, and social media. Your customer base mainly consists of private individuals but also includes small and medium-sized enterprises to some extent.

In your role, you are empathetic and read the individual needs of the customer, as well as work with advisory sales. You support the customer with questions about the energy-smart home and services related to it, handle cases and emails, and are responsible for simpler investigations and actions regarding invoices, contracts, and prices.

What can we offer you?

Bixia's employees have different roles, backgrounds, and interests. What unites us is the pride in what we contribute to. Together with several thousand local producers of solar, wind, and hydropower and all our customers who choose locally produced electricity, we contribute to increasing the amount of renewable electricity in the system. In this way, we reduce our total emissions. Our vision is to create a completely renewable electricity market.

We who work at Bixia are committed, enjoy our jobs, and have the customer in focus. Here, we let everyone grow and take space by encouraging and supporting each other. We dare to make decisions and share knowledge, and through collaboration, we work to achieve Bixia's goals. At Bixia, all employees take responsibility for the whole and understand their contribution to it. To achieve our goals, we are adaptable and constantly drive change.

About you

We believe that you have previously held positions where customer contact and sales have been natural parts and that you want to work in a company with modern values. An interest in environmental or energy issues is an advantage, but the most important thing is that you have the willingness to learn about our operations. You have very good knowledge of Swedish and English. If you speak additional languages, such as Arabic, it is a merit. Since the computer is your primary working tool, you have good computer skills.

With us, the pace can be high at times, so you as a person are motivated by that and enjoy working when a lot is happening. Furthermore, you are customer-oriented, solution-focused, fearless, and curious. You thrive in a sales role, both working with upselling during incoming calls and calling potential new customers. After training, you are self-sufficient, flexible, and proactive.

Other

Start date: Between January and March 2025, depending on when you can start
Location: Brogatan 1 in Linköping, beautifully located next to Stångån
Scope: Full-time
Working hours: Office hours, weekdays 8 am - 5 pm
Employment: Fixed-term employment for 6 months as a consultant via OnePartnerGroup, with good opportunities for extension and eventually transitioning to being employed directly by us at Bixia.

This recruitment is conducted in collaboration with OnePartnerGroup. If you have any questions, please contact the responsible recruitment consultant and consulting manager Rebecka Karlsson at: [email protected] or 0730-496812. Please note that due to GDPR, we do not accept applications via email. All applicants will receive initial feedback within two weeks of their application being submitted; if you have not received feedback within two weeks, we ask you to check that emails from us have not gone to your spam folder and that you have provided the correct email address in your profile with us.

Our recruitment process consists of the following steps: Phone interview, competency-based tests measuring problem-solving ability and personality (total time together about 45 minutes), in-depth interview, reference checking, background check, and customer interview.

Selection is ongoing, so do not hesitate to send in your application today; we look forward to receiving it!