Vacant job

• Are you interested in customer meetings, creating customer satisfaction, and providing world-class service? At Swedbank, you have the opportunity to:
• Be the face of the office by offering the best possible service and interaction to Swedbank's private and corporate customers.
• Handle service matters in the unbooked customer meeting where case management and the digital-first approach are of great importance. The tasks are varied, and we also work nationally with service matters via incoming phone calls.
• Contribute to our goals through an efficient way of working with a strong focus on increased accessibility, customer satisfaction, and proactivity.
• Collaborate and build good relationships with colleagues within the bank to develop our customers' financial health, identify customer needs, and refer when other expertise is needed to add value in the customer meeting.
• Continue to develop and broaden your skills - within the bank, there are several career opportunities, and personal development is encouraged.

• In this role, you need:
• To have a passion for service, focus on the customer, and contribute to customer satisfaction by having good business acumen and being solution-oriented.
• Interest in informing about our products and services to our private and corporate customers, as well as the ability to digitize and guide customers in our digital channels.
• To have an open mind, be curious about and adaptable to new ways of working.
• A strong drive, the ability, and the willingness to contribute to both individual and common goals

• This is what we offer you when you start working with us:
• An open, simple, and caring culture
• The opportunity to create the best experience for our customers
• An international, sustainable, and inclusive work environment
• Development opportunities and advancement in your career
• Flexible work options
• Access to the group's performance program, pension plan, group insurance, andother benefits (https://www.swedbank.com/sv/jobba-hos-oss/ersattning-och-formaner.html)

"Become a part of our team and...

...you get the chance to work in an office with fantastic colleagues, where we always put the customer's best interests first. The team in Avesta is high-performing, business-driven, and loves meeting customers. You will join a team that is free of prestige, where everyone strives to create a pleasant and inclusive environment.

My leadership is largely based on freedom with responsibility. I trust that employees do their best, both for the office and for the customers, and therefore allow great freedom in the workplace. You will have the opportunity to influence your work, as I believe in inclusion and commitment.

As a leader, it is important for me to develop you as an advisor and advance your career. At Swedbank, there are endless opportunities to build a successful career, and I will ensure that you reach your goals and ambitions." Cihan Kizil,your future manager

We look forward to receiving your application by 2025-01-24.

Location: Avesta

Hiring Manager: Cihan Kizil, 0226-83633

Please note that the recruitment process may take a little longer than usual due to the Christmas holidays.

We have made our choice of recruitment and therefore do not wish to be contacted by ad sellers or sellers of other recruitment services.

Swedbank is an inclusive employer and does not discriminate based on gender, age, sexual orientation or sexual identity, ethnicity, religion, or disability - everyone is welcome.