Vacant job

Are you interested in customer meetings, want to provide high-quality customer service, and become part of a wonderful team? At Swedbank, you have the opportunity to:

• Offer the best possible reception and business-like service to Swedbank's private and corporate customers

• Handle service matters in unbooked customer meetings where case management and a digital-first approach are of great importance. The tasks are varied, and we also work nationally with service matters via incoming phone calls.

• Contribute to our goals through effective working methods with a strong focus on increased accessibility, customer satisfaction, and proactivity.

• Collaborate with other colleagues by being proactive and engaged in your customer meetings and contributing to the group's well-being and results

• Develop further within Swedbank - the career paths within the bank are many, and internal mobility is encouraged to broaden competence, personal development, and the bank's competitiveness

In this role, you need to:

• Be passionate about service, put the customer in focus, and contribute to customer satisfaction by having good business acumen and being solution-oriented.

• Be social, flexible, results-oriented, and have an easy time building trust in customer meetings

• Be a team player who strives for the team's success just as much as your own

• Have an interest in informing about our products and services to our private and corporate customers and the ability to digitalize and guide the customer in our digital channels.

• Have the ability to absorb new information and knowledge, be curious about and adaptable to new working methods.

This is what we offer you when you start working with us:

• An open, simple, and caring culture
• The opportunity to create the best experience for our customers
• An international, sustainable, and inclusive work environment
• Development opportunities and advancement in your career
• Flexible working opportunities
• Access to the group's performance program, pension plan, group insurance, and other benefits (https://www.swedbank.com/sv/jobba-hos-oss/ersattning-och-formaner.html)

Become part of our team and...

Have the opportunity to work at the office in Falun with many wonderful colleagues. You will have opportunities for development and interesting tasks in both physical and digital customer meetings. We live in constant change and are not afraid to adapt and try new things. We are driven by developing and doing business with our customers.” Emil Nordquist, your future manager

We look forward to your application by 2025-02-07.

Location: Falun

Recruiting manager: Emil Nordquist 070 230 71 37

We may start the selection process during the application period and welcome your application as soon as possible.

We have made our choice of recruitment media and therefore ask for no contact with advertising sellers or sellers of other recruitment services.

Swedbank is an inclusive employer and does not discriminate based on gender, age, sexual orientation or identity, ethnicity, religion, or disability - everyone is welcome.