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Support Technician at Komatsu Forest
Komatsu Forest ABVästerbottens län, Umeå
Previous experience is desired
150 days left
to apply for the job
Why Komatsu Forest? With us, you become an important part of a close-knit team where we help and learn from each other. We offer an inclusive workplace where you have the space to develop both technically and personally. Your workdays will be varied, and you will have the opportunity to work with broad IT support, technical solutions, and user experience in a global organization. We ensure you receive a good introduction, and you will have colleagues who support you from day one. Here, you can deepen your knowledge in what you are passionate about while broadening your skills in IT.
Your new job As our new support technician at Komatsu Forest, you will work in 2nd line support and handle IT infrastructure and user support. You will assist users both on-site and remotely via our ServiceDesk, where you will become a key person in creating a smooth IT environment for our employees. We encourage you to develop and offer you the opportunity to grow into other roles over time, depending on interest and needs.
Your tasks include: • Providing technical support and troubleshooting within Microsoft Windows Server/Client, Active Directory, Azure, and Entra ID • Working with client management, device administration, and IT security • Creating educational documentation, such as quick guides and procedure descriptions, to facilitate for users and colleagues • Managing printers, backup solutions, and computers while contributing to an efficient and secure IT environment • Opportunity to work with automation and scripting in PowerShell if you are interested.
You will be an important part of our team in ICT Infrastructure & Operations, where we work together to find the best solutions for our users.
Who are you? We are looking for someone with an education in IT or equivalent experience in IT support and IT infrastructure. You have experience working with Microsoft services, Office 365, and Active Directory, and you are comfortable communicating in both Swedish and English. As a person, you are pedagogical, service-oriented, and solution-focused. You enjoy helping others, are curious about new technology, and thrive in a role where you can work both independently and collaboratively with colleagues. We value individuals who want to develop, and we also encourage those who do not meet all technical requirements to apply – we believe in potential and learning!
What do we offer? • An inclusive workplace where we value different perspectives • A role with development opportunities – we support you in your career and give you the chance to grow technically • A collaborative team where we help each other and learn from one another • A varied and exciting role where you get to combine technology and problem-solving.
We are a global company that knows diversity contributes to good results and a better workplace.
Welcome with your application! Please note that selection is ongoing and the position may be filled before the application deadline.
We only accept applications via our recruitment tool to streamline and ensure quality in the recruitment process. All your information is saved in your profile, and you can easily log in and update your details whenever you want. Therefore, please fill in your information as carefully as possible to provide an accurate representation of yourself. The information is processed and stored in accordance with GDPR.
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