Customer Service Manager for Transport Helsingborg

ICA Sverige AB

Skåne län, Helsingborg

Previous experience is desired

19 days left
to apply for the job

Do you want to contribute to creating conditions for successful sales in Sweden's ICA stores?

ICA Gruppen is one of the leading retail groups in the Nordic region, with operations in food, banking, pharmacies, specialty goods, and real estate. Our values are based on simplicity, commitment, and entrepreneurship. The balance between individual drive and collective strength is part of our success. With us, there are many opportunities to succeed if you have the will and your own ideas.

The Transport Department in Helsingborg consists of about 60 employees and is located at ICA's warehouse unit ICA DE Helsingborg in Långeberga, just outside Helsingborg. The department is divided into Tactical Transport, Operational Transport, and Transport Administration. We are responsible for the supply of goods to a large part of ICA's stores in the country.

Job Responsibilities

As the customer service manager at Transport Helsingborg, you will work, together with others in the organization, on questions and related tasks:

  • Administrative tasks.
  • Daily contact with both stores, contractual partners, warehouse operations, and the customer support organization.

Are you a person who sees opportunities instead of obstacles? Do you have a strong ability to continuously prioritize tasks and are very service-oriented? Then you might be the one we are looking for.

We are looking for someone who has:

  • Excellent communication skills and can express themselves pedagogically in Swedish, both orally and in writing.
  • An analytical mindset that helps solve problems effectively.
  • Basic knowledge of Excel and other Office packages.
  • A university or college degree in logistics or equivalent experience-based knowledge.

Desirable experiences:

  • Experience in service professions.
  • Knowledge of delivery plans and infrastructure within ICA Sweden.
  • Previous experience from the transport industry.

If you recognize yourself in this description and want to be part of our dynamic team, submit your application today.

The position is a summer temporary position with working hours scheduled between 06:00 and 21:00 in two shifts and weekends.

Application deadline: 2025-04-11. Recruitment is ongoing.

Start date: By agreement, no later than 2025-05-05.

Employment type: Temporary employment, but no later than 2025-08-31.

Contact person:

If you have any questions, please contact Maria Vaihinger, Head of Operational Transport, via email: maria.vaihinger@ica.se.

Please note that we do not accept applications via email.

ICA values good working conditions for our employees. We strive for smoke-free workplaces and a drug-free environment. Therefore, we apply random alcohol and drug testing at ICA DE Helsingborg, as well as drug testing and background checks as part of the recruitment process.

We strive to reflect our customers and society at large and depend on employees with diverse skills. We value the knowledge and experience that diversity brings and apply competency-based recruitment.

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