Customer Service Representative with Norwegian Language Skills Wanted

We are looking for someone who speaks and writes fluent Norwegian and wants to deliver world-class service. We are seeking someone who wants to be part of our client's team during an intensive and fast-paced period. Submit your application today - selection is ongoing!

ABOUT THE POSITION

We are now looking for full-time customer service representatives with Norwegian, Swedish, and English language skills for our client in Örebro. As a customer service representative, you will be part of a team with the competence and trust to create a really good customer experience throughout the entire process before, during, and after purchase. You will handle customer inquiries regarding products, promotions, orders, delivery, payment, and everything in between. Communication with the customer takes place via chat, email, and phone.

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RESPONSIBILITIES

Job Duties

Handle customer inquiries regarding products, promotions, orders, delivery, payment via chat, email, and phone.

WE ARE LOOKING FOR YOU WHO

• Has excellent skills/fluent in spoken and written Norwegian (language test will be conducted during the recruitment process)
• Can communicate in Swedish or English in addition to Norwegian language skills, preferably both languages
• Has good IT skills and experience with digital communication channels

It is a merit if you have:

• Experience in customer service
• Experience working in case management systems

To succeed in the role, you have the following personal qualities:

• Goal-oriented
• Organized
• Responsible

Additional Information

• Start: Immediately
• Scope: Full-time
• Working hours: Office hours, Mon - Fri. There may be work in the evenings and weekends depending on workload
• Location: Remote or at the office in Örebro

Our Recruitment Process

This recruitment process is handled by Academic Work, and our client's request is that all questions regarding the position are sent to Academic Work.

We apply ongoing selection and will remove the ad when enough candidates have reached the final stage of the recruitment process. The recruitment process includes two selection tests: a personality test and a cognitive ability test. The tests are a tool to find the candidate with the highest potential for the position and to promote equality, diversity, and a fair recruitment process.